Property Manager with over a decade of experience in real estate management, showcasing a proven track record in enhancing property portfolios and tenant satisfaction. Skilled in deploying cutting-edge software solutions like REMANAGE , Yardi, and OneSite to manage over 300 properties effectively, and adept at legal processes, enhancing team performance through strategic training and mentorship. Demonstrates strong critical thinking and sales skills, ensuring top-tier client service and operational excellence in dynamic market environments.
Hi, I’m
TaShara Hudson
Houston,TX
Summary
Overview
23
years of professional experience
1
Certification
Work History
Opulence Luxury Living
Property Manager
04.2024 - Current
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with legal counsel to resolve tenant disputes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
- Worked with traveling nurses and medical staff for mid-term rentals and corporate leases.
R3 Realty Group
Property Manager/ Broker’s Assistant
11.2011 - 04.2024
Job overview
- Spearheaded properties leasing, effectively showcasing rental properties to potential tenants
- Managed production of engaging marketing materials, boosting online presence
- Maintained dynamic company website, ensuring up-to-date listings
- Administered daily and weekly banking tasks, generating insightful reports
- Coordinated company travel, ensuring seamless trip planning
- Increased properties portfolio by effectively managing acquisitions at monthly auctions
- Streamlined properties listings on website, ensuring accurate and current data
- Enhanced team proficiency by training new hires on company policies and tools
- Implemented REMANAGE and OneSite software to optimize management of 347 properties
- Led complex eviction processes, upholding property rights with legal precision
- Boosted tenant satisfaction by 30% through proactive conflict resolution and service
- Established a mentorship program that enhanced staff development and retention
- Overhauled contract management process, reducing errors by 15% and improving compliance
- Optimized tenant lease cycles, reducing vacancies by 20% through strategic renewals
- Developed a digital filing system, cutting paperwork processing time by 25%
Chris Arnold Premier Group by Keller Williams
Buyer’s Agent
01.2009 - 01.2010
Job overview
- Assisted buyers in purchasing homes and properties
- Followed and tracked leads daily through Corcoran Consulting
- Attended and scheduled home showings & closings
- Negotiated offers with listing agents & sellers on a daily basis
- Created electronic brochures of listings & held three open houses monthly
- Outside marketing twice a month to builders sales agents & reps
- Worked closely with loan officers to provide my clients with the best financing options available
- Hosted home buyer seminars to educate buyers on purchasing and selling homes
- Enhanced client portfolio management, optimizing home-buying processes
- Boosted client satisfaction by optimizing home-buying processes
- Managed electronic brochures and hosted monthly open houses to enhance property visibility
- Partnered with loan officers to secure optimal financing solutions for clients
- Expanded client outreach through bi-monthly marketing to builders and sales agents
- Tracked and followed leads using Corcoran Consulting to improve sales effectiveness
Paradise Hills Apartments
Community Director
01.2008 - 12.2009
Job overview
- Performed task associated with the operation of the property including leasing, collections, resident services, maintenance & actions to ensure compliance with all company policies
- Deposited rent daily through our banking remote deposit & posting rent into our property management software
- Bookkeeping as necessary, keeping track of inventory & approving all ordering of office & maintenance supplies & orders
- Maintained in contact with business and locator services, ensuring availability of promotional materials
- Boosted lease renewal rates by enhancing resident satisfaction and engagement
- Streamlined property management processes, ensuring meticulous compliance and operational efficiency
- Reimagined resident service strategies, significantly elevating community living standards
- Optimized budget allocation, reducing overhead costs while maintaining high service quality
- Enhanced team dynamics, providing continuous training and support to staff, improving overall productivity
- Achieved high resident retention by implementing strategic engagement initiatives
Artisan Ridge Apartments
Assistant Manager
01.2005 - 12.2007
Job overview
- Leasing & showing apartments
- Worked closely with the Housing Authority for Section 8 applicants & Tax Credit Program
- Filed evictions on tenants and attended court
- Prepared monthly close-out reports
- Boosted compliance with Housing Authority regs, reducing Section 8 processing time
- Streamlined eviction processes, ensuring legal precision & timely court submissions
- Enhanced monthly reporting accuracy for financial close-outs, improving data integrity
- Pioneered tenant engagement strategies to foster community relations and retention
- Facilitated team development in leasing operations to elevate overall performance
- Increased tenant retention by implementing innovative engagement strategies
- Reduced Section 8 processing times by enhancing compliance with housing regulations
- Optimized legal precision in eviction processes for timely court submissions
- Developed tenant engagement initiatives that boosted community relations and retention
- Led team development to improve performance in leasing operations
- Introduced new strategies that increased tenant retention and satisfaction
Fountain Lake Apartments
Community Manager
01.2003 - 12.2004
Job overview
- Developed and implemented new strategies & programs designed to ensure long term residency
- Overseen the collection of revenues and handled delinquent accounts
- Handled evictions and landlord liens
- Made inspections of the apartment community daily
- Assisted in hiring of hourly personnel
- Overseen and participated in achieving the communities income & occupancy goals through on going marketing & leasing efforts
- Developed aggressive renewal programs & full exploitation of alternate revenue generating sources
- Boosted community engagement by initiating tenant satisfaction programs
- Introduced digital payment systems to streamline revenue collection
- Enhanced property safety through rigorous daily inspections and maintenance
- Fostered team growth by leading recruitment and training of new staff
- Expanded market reach with dynamic marketing strategies, elevating occupancy rates
- Spearheaded tenant retention initiatives, reducing turnover by 15%
Silverwood Apartments
Leasing Director
01.2002 - 12.2002
Job overview
- Responsible for record keeping and leasing information
- Responsible for weekly reporting and weekend update reporting
- Tracked traffic, appointments, and lease daily
- Accountable for market surveys
- Posted rental payments to tenant accounts
- Provided motivation and overseen sales goals on a daily basis
- Enhanced leasing processes, ensuring meticulous record accuracy and tenant satisfaction
- Elevated leasing performance through dynamic sales strategies and team motivation
- Performed comprehensive market analysis to align leasing tactics with industry trends
- Revolutionized weekend reporting, boosting operational transparency and team productivity
- Cultivated a collaborative team environment, driving daily sales goals and tenant engagement
- Maintained 100% accuracy in tenant record management and financial transactions
Education
Kaplan Real Estate School
Texas Real Estate License
01.2006
University Overview
Skills
- Sales skills
- Critical thinking
- Ability to communicate with individuals at all levels and backgrounds
- Real Estate Agent for the past 18 years
Certification
Certified Luxury Property Manager
Texas Real Estate License #0551451
Timeline
Property Manager
Opulence Luxury Living
04.2024 - Current
Property Manager/ Broker’s Assistant
R3 Realty Group
11.2011 - 04.2024
Buyer’s Agent
Chris Arnold Premier Group by Keller Williams
01.2009 - 01.2010
Community Director
Paradise Hills Apartments
01.2008 - 12.2009
Assistant Manager
Artisan Ridge Apartments
01.2005 - 12.2007
Community Manager
Fountain Lake Apartments
01.2003 - 12.2004
Leasing Director
Silverwood Apartments
01.2002 - 12.2002
Kaplan Real Estate School
Texas Real Estate License
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