Tashari Parks
Richton Park,IL
Summary
Accomplished Lead Clerk at Lazer Logistics and Senior Phlebotomist at Heartland Blood Centers, demonstrating exceptional organizational leadership and customer communication. Enhanced customer satisfaction and team performance through effective mentorship and operational support. Skilled in database entry and fostering teamwork, consistently delivering results by improving processes and patient experiences.
Overview
8
8
years of professional experience
Work History
Lead Clerk
Lazer Logistics
01.2023 - Current
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
- Coordinated meetings and events, ensuring all logistics were handled smoothly and successfully.
- Delivered exceptional customer service experiences by promptly addressing concerns and providing knowledgeable assistance.
- Oversaw daily operations within the office, ensuring tasks were completed efficiently and effectively.
Senior Phlebotomist
Heartland Blood Centers
07.2016 - 04.2022
- Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
- Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
- Served as a knowledgeable resource for patients regarding their lab tests, ensuring they felt informed and comfortable throughout the process.
- Organized inventory of supplies, resulting in less waste and more efficient use of resources.
- Provided comprehensive training for new employees, ensuring a smooth onboarding process and acclimation to company procedures.
Yard Spotter
Lazer Logistics
01.2023 - 04.2023
- Conducted thorough pre-trip inspections of yard tractors, identifying any necessary repairs or maintenance concerns promptly.
- Maintained an organized yard, positioning trailers in designated spaces to optimize workflow.
- Provided reliable support during peak periods, effectively managing increased workload demands.
- Promoted safety standards through diligent adherence to company policies and procedures.
Education
No Degree - Elementary Education
Prairie State College
Chicago Heights, ILHigh School Diploma -
Thornton Fractional South
Lansing, IL05.2011
Skills
- Organizational Leadership
- Paperwork Processing
- Customer Satisfaction
- Database entry
- Telephone Etiquette
- Operations Support
- Teamwork and Collaboration
- Flexible and Adaptable
- Reliability
- Excellent Communication
- Customer Communication
Timeline
Lead Clerk
Lazer Logistics
01.2023 - Current
Yard Spotter
Lazer Logistics
01.2023 - 04.2023
Senior Phlebotomist
Heartland Blood Centers
07.2016 - 04.2022
No Degree - Elementary Education
Prairie State College
High School Diploma -
Thornton Fractional South
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