Tasharia Ford
Houston,TX
Summary
A hard worker and a passionate job seeker with strong organizational skills eager to secure entry-level positions that best fits my skills. Ready to help team achieve company goals! Strong Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors and understanding customer desires. All while providing customized solutions to build loyalty!!!
Overview
4
4
years of professional experience
Work History
Waitress
Alegria Gardens at Clay
03.2020 - 08.2020
- Organized and maintained the inventory area to ensure accuracy in finding items during downtime
- Made suggestions for daily specials, wine selections, and desserts in order to steer customers toward more profitable items
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times
- Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences.
Sales Brand Ambassador
Self-owned business (The Glam Shop)
09.2020 - 08.2021
- Kept the pop-up shop areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement
- Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online
- Helped customers sign up for store loyalty programs and explained the benefits in detail
- Gave product demonstrations to highlight features and refocus objections on the positive aspects of the product
Caregiver
Self-employed
01.2021 - 11.2021
- Identified specific needs and provided the highest level of care for the patient's well-being.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Leasing Consultant
Paid Intern
09.2021 - 01.2022
- Kept meticulous records of all communications with and from tenants
- Encouraged potential tenants to fill out applications following property tours.
- Double-checked tenant incomes and other details, working closely with the Assistant Manager to ensure accuracy before accepting lease applications
- Kept track of the progress of construction and maintenance projects and alerted the appropriate people when there were any updates, delays, or schedule changes
- The best filer.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Cashier
Houston Premium Outlets
03.2022 - 11.2022
- Educated customers about upcoming items to increase sales.
- Served the needs of more than 100+ customers in a fast-paced environment
- Greeted customers with a smile and offered prompt and dedicated assistance
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service Receptionist
Personal Assistant
02.2023 - 10.2023
- Was quick to respond to potential customers' questions and requests.
- Ran promotions on social media, via email, and through other means of communication to encourage more client-based attendance.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues effectively.
- Assisted customers with appointment scheduling, ensuring optimal time management and resource allocation.
Education
Bachelor Of Arts For Teaching - Early Childhood Education
Lonestar College
Houston Tx 06.2028
Skills
- Appointment Coordination
- Business Correspondence
- Reception Management
- Telephone Etiquette
- Interpersonal Skills
- Customer Retention
- Effective Communication
- Direct Sales
- Customer Service
- Promotional Support
- Adaptability
- Conflict Resolution
- Problem Solving
Reference
Ieshia lee
(346) 801-9609)
Timeline
Customer Service Receptionist
Personal Assistant
02.2023 - 10.2023
Cashier
Houston Premium Outlets
03.2022 - 11.2022
Leasing Consultant
Paid Intern
09.2021 - 01.2022
Caregiver
Self-employed
01.2021 - 11.2021
Sales Brand Ambassador
Self-owned business (The Glam Shop)
09.2020 - 08.2021
Waitress
Alegria Gardens at Clay
03.2020 - 08.2020
Bachelor Of Arts For Teaching - Early Childhood Education
Lonestar College
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