Tasharra Long
Detroit
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Office Assistant
Corewell Health System
03.2025 - 11.2025
- Verify insurance coverage, eligibility, and demographics in Epic.
- Coordinate and schedule procedures for a multi-provider academic clinic with high accuracy.
- Support physician workflows by identifying process improvements and documentation needs.
- Maintain accurate documentation by routing medical records and scanned documents.
- Responded to inquiries from callers seeking information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Patient Services Representative
CVS / Teleperformance
08.2023 - 03.2025
- Initiated and validated prior authorizations for medications and procedures.
- Resolved insurance and prescription issues to prevent claim denials and delays.
- Educated staff and provider offices on requirements to ensure accurate submissions.
- Assisted patients with copays, appeals, and financial assistance documentation.
CCM Medical Assistant
PCP For Life
01.2022 - 01.2023
- Managed chronic care patient caseloads, ensuring referrals and authorizations were completed.
- Coordinated specialist appointments, preventive screenings, and medication management.
- Conducted documentation and referral authorization in EClinicalWorks.
Medical Assistant Externship
PCP For Life
01.2022 - 01.2022
- Performed patient intake, vitals, injections, and EKGs.
- Supported scheduling and insurance verification for patient visits.
Education
Medical Assistant Certificate of Completion -
The College of Health Care Professions
Houston, TX01.2022
Skills
- Precertification / Prior Authorization Processes
- Insurance Authorization & Verification (Commercial / Medicare / Medicaid)
- EMR/EHR Systems (Epic & EClinicalWorks)
- ICD-10 / CPT Coding
- Workflow & Process Improvement
- Patient Scheduling & Care Coordination
- Payer Requirements / Denial Prevention
- HIPAA / OSHA Compliance
- Child Supervision & Safety Monitoring
- Behavior Redirection & Positive Guidance
- Early Childhood Activity Planning
- Conflict Diffusion & Emotional Support
- Classroom Organization & Cleanliness
- Infant/Toddler Care & Daily Routine Support
- Emotional support
- Emergency preparedness
- CPR certified
- Positive reinforcement
- Lesson implementation
Certification
- CPR Certified
- OSHA/HIPAA Trained
- ICD-10 / CPT Coding Knowledge
Timeline
Business Office Assistant
Corewell Health System
03.2025 - 11.2025
Patient Services Representative
CVS / Teleperformance
08.2023 - 03.2025
CCM Medical Assistant
PCP For Life
01.2022 - 01.2023
Medical Assistant Externship
PCP For Life
01.2022 - 01.2022
Medical Assistant Certificate of Completion -
The College of Health Care Professions