Tasha S Foster Chavez
Artesia,NM
Summary
Dynamic Sales Associate with a proven track record at Stripes Convenience Store, excelling in customer service and cash handling accuracy. Skilled in fostering customer loyalty and boosting sales through exceptional service and effective problem-solving. Demonstrates outstanding teamwork and collaboration, contributing to a positive shopping environment. Achieved a consistent increase in customer satisfaction, enhancing store revenue.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales Associate
Stripes Convenience Store
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Sales Associate
Shell Gas Station
12.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed efficient cash register operations.
Sales Associate
Allsups Convience Store
06.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Cashier
Fenn's County Market
03.2002 - 07.2002
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Improved efficiency, organized checkout area for optimal workflow.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Sales Associate
Brewer Convenient Store
02.2001 - 07.2002
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Education
High School Deploma - Basic Communication Skills
Artesia High School
Artesia, NM05.1997
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Store opening and closing
- Cleaning techniques
- Sales training
- Policy and procedure adherence
- Friendly and outgoing
- Positive and professional
Certification
- Alcohol Seller/Server Certification – Various State-Specific Agencies.
- Food Handler's Card – Various State-Specific Health Departments.
- State Driver's License
- ServSafe Food Handler's Certification
- OSHA Certified
Timeline
Sales Associate
Shell Gas Station
12.2023 - 12.2023
Sales Associate
Stripes Convenience Store
10.2023 - 01.2024
Sales Associate
Allsups Convience Store
06.2022 - 09.2023
Cashier
Fenn's County Market
03.2002 - 07.2002
Sales Associate
Brewer Convenient Store
02.2001 - 07.2002
High School Deploma - Basic Communication Skills
Artesia High School
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