Tashaunka Brown
Atlanta,GA
Summary
Ambitious and personable retail sales associate with 10 years of experience selling fashion, homecare, and electronics. Expert at keeping up in high-volume sales environments while maintaining an exceptional customer experience. Natural relationship builder known for building long-term and repeat clientele. Continuously recognized as a top-performer, both locally and regionally. Open to all shifts, including nights and weekends.
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
18
18
years of professional experience
Work History
Team Leader/Supervisor
Walmart
08.2018 - Current
- Check register for cash and charge totals at the beginning and end of each shift
- Conduct inventory checks and restock supplies as needed
- Schedule thirty employees each week to maximize productivity
- Document and quickly resolve all customer satisfaction issues
- Inspect store for cleanliness and workflow efficiency
- Answer customer inquiries and quickly resolve any issues
- Train 20-30 employees
- Contribute to high-level of customer satisfaction
- Cross-train employees to overcome potential workflow issues
- Led team in achieving operational goals and improving customer service standards.
- Mentored staff on best practices for inventory management and loss prevention.
- Streamlined workflows to enhance efficiency and reduce operational costs.
- Coordinated schedules to optimize labor resources during peak business hours.
- Implemented performance metrics to assess team productivity and drive improvements.
- Managed conflict resolution within the team, promoting a positive workplace culture.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Preschool Lead Teacher
Trinity AME Early Learning Center
05.2008 - 05.2018
- Provide support and assistance to students throughout the school day
- Update bulletin boards in accordance to lesson plans
- Communicate clearly with administration and parents on student accomplishments/struggles
- Evaluate and document student progress
- Supervise 15 students
- Attend to the children's' basics needs, including feeding and bathroom accompanying
- Set up creative learning environment for 15 students
- Monitor and record progress for 15 students
- Develop creative activities for student participation and learning
- Prepare lesson plans for 15 students
- Adapt lesson plans and techniques to the needs of my 15 children
- Maintain cleanliness and organization of classroom
- Maintain a safe, stimulating classroom for 15 students each year
- Participate in faculty meetings and parent-teacher meetings
- Developed and implemented age-appropriate curriculum fostering cognitive, social, and emotional development.
- Led classroom activities that engaged children in hands-on learning experiences.
- Mentored and trained new teachers on instructional strategies and classroom management techniques.
- Assessed student progress through observations and developmental screenings to ensure readiness for transition to kindergarten.
- Organized community events promoting family engagement and early literacy initiatives within the center.
- Completed documentation on individual children and teachers for recordkeeping.
- Planned and prepared activities for [age] students.
Education
Basics -
D.M. Therrell High School
Atlanta, GA07.1999
Early Childhood Development
Atlanta Technical College
Atlanta, GA06.2010
Skills
- Customer service
- Management
- Sales
- Organizational skills
- Customer care
- Scheduling
- Business intelligence
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Documentation and reporting
- Work planning
- Quality improvement
- Team building
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 30 staff members.
- Resolved product issue through consumer testing.
Languages
Spanish
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkTimeline
Team Leader/Supervisor
Walmart
08.2018 - Current
Preschool Lead Teacher
Trinity AME Early Learning Center
05.2008 - 05.2018
Early Childhood Development
Atlanta Technical College
Basics -
D.M. Therrell High School