Tashawn Williams
Largo,FL
Summary
Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Verification Specialist
Sight 360
11.2023 - 08.2024
- Reviewed and verified over 2,000 patient insurance records, achieving 98% accuracy in claim processing.
- Updated patient and insurance data and input changes into company computer system.
- Resolved discrepancies efficiently, leading to a significant decrease in insurance denials.
- Collaborated remotely with cross-functional teams, streamlining verification processes.
Senior Records Clerk
Florida Department of Health
02.2021 - 10.2023
- Crafted customized solutions meeting diverse customer needs, achieving a 95% satisfaction rate.
- Resolved complex customer inquiries, reducing complaint escalations.
- Maintained accurate and confidential records, ensuring compliance with HIPAA standards.
- Trained new staff on record management systems and processes, enhancing team efficiency.
Consumer Service Operations Professional
Humana
03.2016 - 05.2019
- Delivered remote support to customers, addressing inquiries efficiently.
- Analyzed data trends to enhance remote consumer service efficiency.
- Worked with cross-functional teams to ensure swift resolution of issues.
- Established key performance indicators to track progress towards goals.
Clinical Data Reviewer
Parambil
04.2014 - 03.2016
- Assisted individuals in understanding healthcare benefits and claims navigation.
- Resolved intricate healthcare inquiries, ensuring satisfactory resolutions through research and collaboration
- Facilitated enrollment by providing clear coverage explanations, aiding in informed decision-making.
Education
Associate in Arts (A.A.) -
Saint Petersburg College
St. PetersburgHigh School Diploma -
St. Petersburg High School
St. PetersburgSkills
- EMR
- Health Information Systems
- Prior authorization processing
- Complaint Resolution
- Escalation Management
- HIPAA Compliance
- Records Archiving
- Accuracy in High-Volume Environments
- CPT Coding
- ICD-10 Coding
- Claims Processing
- Insurance Verification
- Data verification
- Skilled in MS Office
- Communication and interpersonal skills
- Customer service
- Data entry
Skills
EMR, Health Information Systems, Microsoft Office Suite, Slack, Zoom, Complaint Resolution, Escalation Management, Verbal & Written Communication, HIPAA Compliance, Records Archiving, Indexing, Accuracy in High-Volume Environments, CPT & ICD-10 Coding, Claims Processing, Insurance Verification
Certification
- Deputy Registrar
References
References available upon request.
Timeline
Insurance Verification Specialist
Sight 360
11.2023 - 08.2024
Senior Records Clerk
Florida Department of Health
02.2021 - 10.2023
Consumer Service Operations Professional
Humana
03.2016 - 05.2019
Clinical Data Reviewer
Parambil
04.2014 - 03.2016
Associate in Arts (A.A.) -
Saint Petersburg College
High School Diploma -
St. Petersburg High School
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