Summary
Overview
Work History
Education
Skills
Interests
Timeline
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TASHAWNA GRUBE

TASHAWNA GRUBE

Reno,NV

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Sales Consultant

SYSCO Sacramento
Reno, NV
12.2023 - Current
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
  • Addressed customer questions and concerns regarding products and services.
  • Ensured customer satisfaction by providing follow-up support after purchases.

Food & Beverage Manager

Wanaaha Casino
Bishop, CA
04.2023 - 10.2023
  • Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
  • Managed payroll records for employees working within the food and beverage department.
  • Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.

Executive Chef

Wylder Resort
Markleeville, CA
06.2022 - 04.2023
  • Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
  • Supervised dramatic changes to kitchens, adhered to health department standards and handled customer requests for healthier food options.

Sales Consultant

SYSCO
Chicago, IL
10.2021 - 04.2022
  • Maintained relationships with my current customer base while growing my territory
  • Trained customers to use our online ordering and inventory control platforms
  • Used Salesforce software daily to manage my route

Chef de Partie

Roister, Alinea Group
Chicago, IL
07.2021 - 12.2021
  • In charge of running both Garde Manger & Pastry stations
  • Setup ordering & prep list SIP for my station
  • Trained in running multiple stations (fry, hearth & saute)

Education

Associate - Culinary Arts

IUP Academy of Culinary Arts
Punxsutawney, PA
12.2002

Skills

  • Point of Sale (POS) system operation
  • Customer Relationship Management
  • Leads Prospecting
  • Appointment Scheduling
  • Project management abilities
  • Typing proficiency
  • Microsoft Office expertise
  • Customer Relations
  • CRM Software, Salesforce
  • De-Escalation Techniques and Conflict Resolution

Interests

Backpacking

Hiking

Cooking

Timeline

Sales Consultant

SYSCO Sacramento
12.2023 - Current

Food & Beverage Manager

Wanaaha Casino
04.2023 - 10.2023

Executive Chef

Wylder Resort
06.2022 - 04.2023

Sales Consultant

SYSCO
10.2021 - 04.2022

Chef de Partie

Roister, Alinea Group
07.2021 - 12.2021

Associate - Culinary Arts

IUP Academy of Culinary Arts

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