Tashawna Johnson
Peoria,AZ
Summary
Versatile Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 5 years of experience in the social field.
Overview
15
15
years of professional experience
Work History
Kinship Support Specialist
Pinnacle Family Services
Phoenix, AZ
09.2021 - 08.2024
- Maintained regular contact with clients by calling and visiting clients' homes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Advocated for clients to assure respected rights and wishes.
- Conducted home, school and community visits to assigned clients to assess client's level of care and provide guidance towards meeting treatment goals.
- Assisted families in developing problem-solving and coping skills by providing counseling and referring to appropriate community agencies.
- Implemented motivational interviewing skills to assess risk factors for child abuse and neglect, substance use and intimate partner violence.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Developed and implemented programs to support children's mental health and well-being.
- Developed and implemented strategies to reduce and prevent family conflict.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Case Aide
Maximum Family Services
Phoenix, AZ
01.2019 - 07.2021
- Provided support to social service clients in navigating available resources.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
- Developed and maintained accurate records of programs and services.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Milestones of Knowlege LLC
Childcare
Peoria, AZ
01.2016 - 01.2020
- Provided professional services and support in a dynamic work environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Maintained accurate accounting of tuition and operating reports.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Stayed current on guidelines to maintain compliant program operations.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Modernized instructional plans and educational approaches to enhance student learning.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
ABA Autism Therapist
Hopebridge Autism Therapy Center
Glendale, AZ
02.2019 - 09.2019
- Supported clients in developing coping skills to help patients manage life challenges and difficulties.
- Performed assessments to evaluate clients' mental health status, needs and goals.
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
- Utilized evidence-based techniques to deliver successful treatment.
- Maintained client confidentiality to protect patient privacy.
Kindergarten Assistant
Self Development Academy
Mesa, AZ
08.2015 - 11.2016
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Played games with students to increase understanding of subjects.
- Encouraged and prepared students to become independent readers through systematic, multi-sensory instruction in phonemic awareness and decoding skills.
- Monitored student classroom and outdoors activities to promote student safety.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Conducted weekly review sessions to help students prepare for exams.
- Graded and provided feedback on assignments.
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
- Helped teachers manage bus loading and unloading.
- Assisted with school field trips and special events by collecting permission slips and payments.
Caregiver Behavioral
Tungland Corporation
Phoenix, AZ
01.2010 - 11.2012
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
Education
Associate of Science - Social Work
Barton County Community College
Great Bend, KS06.2027
Skills
- Call Management
- Customer Relationship Management
- Remote Support
- Data Collection
- Activity Planning
- Knowledge management
- Support Services
- Application support
Timeline
Kinship Support Specialist
Pinnacle Family Services
09.2021 - 08.2024
ABA Autism Therapist
Hopebridge Autism Therapy Center
02.2019 - 09.2019
Case Aide
Maximum Family Services
01.2019 - 07.2021
Milestones of Knowlege LLC
Childcare
01.2016 - 01.2020
Kindergarten Assistant
Self Development Academy
08.2015 - 11.2016
Caregiver Behavioral
Tungland Corporation
01.2010 - 11.2012
Associate of Science - Social Work
Barton County Community College