Summary
Overview
Work History
Education
Skills
Organizations Activities
Preprofessional Experience
Volunteer Experience
Certification
Timeline
Generic

Tashawnna Johnson

Chicago,IL

Summary

Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Has professional integrity, and great initiative. Proficient at quickly learning new procedures and taking ownership over diverse projects. I am dedicated to student interest and aiding in applying excellent communication and interpersonal skills to the Alumni Coordinator role. Experienced in data entry, meaningful decision making, problem solving, transition planning and more.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Paraprofessional

North Lawndale College Prep
Chicago, IL
10.2020 - 07.2021
  • Give reinforcement to students in the areas of social studies, math, science, and reading or other areas as directed by the supervisor.
  • Maintained accurate records of student grades and academic progress reports.
  • Facilitated communication between educators, administrators, and parents regarding student progress.
  • Participate in on-going staff development
  • Help collect and/or prepare materials to support student learning
  • Conducted one-on-one tutoring sessions with struggling students when needed.

Office Assistant

North Lawndale College Prep
Chicago, IL
06.2017 - 10.2020
  • Greeted staff of the department, or other personnel by phone, in person or through electronic media
  • Assesses patrons needs and explains services, processes, procedures, and guidelines
  • Handles requests/transactions or directs the person or matter to the proper sources
  • Assists in resolving problems and ensuring satisfactory customer service
  • Processes forms or applications to ensure accuracy and completeness; computes or verifies data, fees, or payments, enters data and forwards or files paperwork
  • Operates office equipment such as printers, copy machines, fax machines
  • Serves as liaison with service and vendor personnel
  • Maintains department supplies and inventories
  • Track’s status, orders, purchases, and maintains or distributes supplies as needed
  • Files documents and develops or modifies filing practices, including use of electronic rather than paper records.

Cashier

Meijer
Normal, IL
06.2019 - 04.2020
  • Developed great customer service skills by working and servicing people of all different races and ages
  • Guiding and solving queries of customers which built my quick-thinking skills
  • Handling transactions of an organization which shows ethical and responsibleness.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Cashier/Cook

McDonald’s
Chicago/Normal, IL
12.2014 - 12.2018
  • Developed great customer service skills by communicating with people of all backgrounds
  • Learned the art of multitasking by performing multiple tasks at one time to ensure every customer left satisfied, and in a timely matter
  • Produced leadership skills by training over thirty new workers and providing the assistance they needed to master the corporations’ requirements.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Education

Bachelor of Science - Criminal Justice

Illinois State University
Normal, IL
05.2020

Study Abroad -

Social Justice: Genocide in Germany And Poland
05-2019

Skills

  • IEP Compliance
  • Test Proctoring
  • Educational Assistance
  • Schedule Management
  • Calm and Patient Demeanor
  • Transition Planning
  • Tour Coordination
  • Budget Oversight
  • Program Planning
  • Decision-Making
  • Problem-Solving
  • Data Entry
  • Event Coordination

Organizations Activities

  • MASAI Mentor, 05/2019, 05/2020, Developing and maintaining meaningful relationships with first year students, Conducted academic support and monitoring, Connected students to resources across campus to aid in student success, Provided social support
  • My Sister’s Keeper, Illinois State University, 05/2017, 08/2019, Served as the chief executive officer which gave me the responsibility to manage and lead this organization., Responsible for appointing all committee chairpersons which help uplift me to be a better decision maker, The President with the approval of the executive board, directs the budget which shows my money managing skills, The President is responsible for the meeting and maintenance of relationships with other RSO's on campus which help build my teamwork ethics and networking skills

Preprofessional Experience

Mclean County Juvenile Detention Center, Normal, IL, 06/2019, 08/2019, Assisted in supervising residents of the Juvenile Detention Center during their daily activities such as classroom, recreation, meal, and leisure times, Aided detention officers during court transports, Facilitated groups at the detention center, Assisted in maintaining order and ensuring safety and security, Assessed clients’ needs and developed plans of intervention., Interviewed clients and prepared information to report to the courts.

Volunteer Experience

  • McLean County Juvenile Detention Center, 08/2019, 03/2020, Spend two hours/ week with a youth who does not normally receive visitors. Tutored, and assisted in the computer lab or classroom as scheduled by the instructors / detention officers. Assist in the planning and presentation of any program happening at the JDC
  • Phoenix Pact Mentor, 08/2018- 05/2020- Assist students from North Lawndale college prep high school that attends Illinois State University. Connect students to resources that helps have a smooth transition from high school to college. Support in wherever support is needed.
  • Trick or treat for change, 10/2016, 10/2019. Dress in costumes on Halloween and trick or treat for monetary donations, Proceeds goes to Habitat for Humanity to help local families build their own homes.

Certification

  • Licensed Paraprofessional

Timeline

Paraprofessional

North Lawndale College Prep
10.2020 - 07.2021

Cashier

Meijer
06.2019 - 04.2020

Office Assistant

North Lawndale College Prep
06.2017 - 10.2020

Cashier/Cook

McDonald’s
12.2014 - 12.2018

Bachelor of Science - Criminal Justice

Illinois State University

Study Abroad -

Social Justice: Genocide in Germany And Poland
Tashawnna Johnson