Tashay Frederick
Winston-Salem,United States
Summary
Adept at working effectively unsupervised with exceptional interpersonal, customer care, multitasking, and time management skills with an objective to enhance the organizational brand and expand skill set while facilitating company growth. Excellent technical abilities with software and applications, as well as the ability to handle challenging work and maintain integrity and drive in leadership.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Deputy Clerk (Civil Filings)
Forsyth County Hall of Justice
Winston-Salem, NC
08.2021 - 04.2022
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained mutually beneficial relationships with external partners and vendors to facilitate efficient operations.
- Produced high-quality communications for internal and external use.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Prepared and executed official documents in Clerk's absence to facilitate timely transactions and departmental functions.
Volunteer Mediator
Guilford County Mediation Center
Greensboro, NC
03.2017 - 04.2020
- Facilitate negotiation and settlement between disputing parties within county district criminal court by providing direction and encouragement, working collaboratively with them to find creative ways to reach mutually satisfying solutions.
- Applied deep understanding of relevant laws and policies to reach agreements.
- Led interviews and collected evidence to support either side and achieve favorable resolutions.
- Drafted detailed legal documentation and meeting notes to support case files and move towards comprehensive conflict resolution.
Claims Assistant
Department of Veterans Affairs
Winston-Salem, NC
12.2012 - 04.2015
- Maintains and research information related to claims folders, ensuring that all pertinent records and documents are preserved appropriately, and current for claims processing
- Analyzes claims to determine if disposition of claim and control action has been appropriately identified
- Establishes or updates control actions to monitor status of claims and/or transfer claims to appropriate teams or locations
- Interpreting laws, regulations, or procedures to analyze evidence
- Facilitates flow of work between team and other teams in Veterans Service Center
- Followed procedures to process eligibility claims for benefits
- Informing claimants of all evidence requirements needed to further process claim for benefits.
- Verifies validity of documentation for further processing occasionally under extreme time constraints
- Train and assist in delegation of information to new personnel or personnel assisting with special projects ensuring mission readiness.
Administrative Assistant
US Army
Fort Jackson, SC
03.1999 - 02.2011
- Prepared and processes recommendations for awards and military decorations and planned awards ceremonies
- Prepared, updated, and coordinated requests for evaluations
- Prepared and monitors requests for identification cards and tags, leaves, and passes, line of duty determination, MILPER data and information management
- Handled personnel processing, personnel Security Clearances, training and reassignment, retention, military and special pay programs, personnel accounting and strength management
- Utilize Human Resource automated resources
- Knowledge of payroll processing
- Also coordinate actions, develop facts, and/or provide support in order to answer standard inquiries concerning merit promotional procedures
- Transfer records
- Process personnel for separation and retirement
- Process and execute Personnel Service Center SIDPERS level procedures and actions
- Initiate personnel actions for passports and visas
- Draft documents including, but not limited to, memorandums, and Standard Operating Procedures at Company level for review and implementation
- Prepare and maintain various daily, monthly, quarterly, and annual reports for record of mission success and/or completion
- Write reports, according to Standard Policy, to document incidents for potential use in varying administrative proceedings
- Monitor, assist, and train incoming personnel to include but not limited to; soldiers in training, soldiers under military separation, high suicide risk and/or A.W.O.L
- Risk soldiers
- Escort and help facilitate IN/OUT processing of entry level soldiers and personnel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelors - Criminal Justice with a concentration in Homeland Security Administration
Strayer University
Greensboro, North Carolina06.2017
Certificate - Security and Law Enforcement
B.O.C.E.S. Southern Westchester Vocational School
Valhalla, New York06.1996
High School Diploma -
Mount Pleasant Cottage School
Pleasantville, New York06.1996
Skills
- Quality Control
- Administrative Support
- Spreadsheet Development
- Research
- Correspondence Writing
- Operations Support
- File and Database Management
- Schedule and Calendar Management
References
AVAILABLE UPON REQUEST
Certification
- Certified Notary, North Carolina Deparment of the Secretary - 11/152023-11/14/2028
Timeline
Deputy Clerk (Civil Filings)
Forsyth County Hall of Justice
08.2021 - 04.2022
Volunteer Mediator
Guilford County Mediation Center
03.2017 - 04.2020
Claims Assistant
Department of Veterans Affairs
12.2012 - 04.2015
Administrative Assistant
US Army
03.1999 - 02.2011
Bachelors - Criminal Justice with a concentration in Homeland Security Administration
Strayer University
Certificate - Security and Law Enforcement
B.O.C.E.S. Southern Westchester Vocational School
High School Diploma -
Mount Pleasant Cottage School
- Certified Notary, North Carolina Deparment of the Secretary - 11/152023-11/14/2028
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