Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Oversees all components of the Supportive Housing Programs, including program design, coordinated service delivery, staffing, contract compliance, and fiscal management.
Provides direct supervision to the Assistant Directors, Property Manager, Intake Coordinator and Program Support/Development Specialist.
· Fulfills all Administrator job functions for the Transitional Housing Placement Program for Non-Minor Dependents.
· Monitors property management operations to ensure compliance with all federal, state and local fair housing laws.
· Ensures fiscal responsibility by working with the Finance Department to monitor each contract budget, the property management budget and the program’s overall budget.
· Establishes and maintains relationships with community partners and service providers.
· Oversees all contract audits and completes corrective action plans as necessary.
· Attends local and state meetings, conferences and trainings on transition-aged youth and permanent supportive housing.
· Completes monthly and annual reports and invoices.
Completes clinical assessments for admissions to nursing facilities.
Provides one on one individual therapy to clients experiencing trauma, emotional distress and mental health crisis.
Assist clients with meeting treatment goals.
Responsible for the overall day to day supervision and guidance of therapeutic and social services of the agency. Developed new programs to support the needs of clients and the strategic directions of the agency.
● Develops new programs to support the needs of clients and the strategic direction of the agency
● Works with the Associate Executive Director to review guidelines, admissions and placement issues related to the well-being of children in the foster care system
● Provides resources/referral to staff to assist with trauma-focused therapy and trainings
● Provides leadership to program staff and direct supervision of supervisors, therapist and licensing teams
● Develops processes and procedures, resolves staff issues, and directs decision making to the appropriate levels
● Assures the clinical needs of the clients are met properly
● Assist with developing budgetary needs for the program
● Responsible for managing, hiring and training program staff
● Manages a staff of 50 to 60 staff members
● Supervised child welfare staff providing intact services for families involved with DCFS
● Conducted weekly supervision with direct staff
● Completed monthly reports for program needs
● Conducted team meetings
● Attended leadership conferences
● Completed the monthly budget reports for the Intact program
● Conducted handoff meetings with DCFS
● Assigned cases to the staff
● Monitored Child Welfare Specialist progress on cases
● Monitored cases to meet dashboard requirements
● Completed adoption/guardianship subsidies for DCFS youth in care
● Conducted in-depth foster parent interviews
● Assessed emotional, social, developmental, educational and legal needs for clients
● Planned and conducted home and school visitations on a monthly basis
● Attended quarterly adoption meetings
● Attended and testified in juvenile court to report on client's progress and recommended services
● Completed home studies and investigatory reports for family court
● Worked with quality assurance to conduct peer reviews on case files
● Completed weekly case notes recording case progress, legal issues, and medical needs of clients
● Provided individual assessments, treatment planning, and psychotherapy service to socio- culturally diverse adult population diagnosed with depression, PTSD, and other affective disorders.