Tashay Price
Vallejo,CA
Summary
Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Human Resources Assistant with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties. Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Mental Health Technician
Discoverymood
Brentwood, CA
01.2023 - Current
- Provided excellent service to patients through personable communication.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Engaged clients in therapeutic groups to promote coping skills, education and life skills.
- Tracked client movement on and off unit by documenting times and destinations.
- Documented patient interactions in compliance with HIPAA requirements.
- Identified and addressed individual mental health challenges to support patients.
- Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
- Participated in treatment planning by helping to identify patients' problems, needs and strengths.
Appointment Clerk
health services
Sacramento, CA
11.2021 - 01.2023
- Recorded inquiries and calls into computer system.
- Followed daily calling list administered by managers and called each person to confirm appointments.
- Made appointments for customers based on individual preferences.
- Scheduled and confirmed appointments.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Sorted incoming mail and directed to correct personnel each day.
- Balanced customer schedules, employee availability and maximum load levels while scheduling appointments.
Care Provider
IHSS Public Authority
Vallejo, CA
03.2012 - 01.2023
- Assisted patients with daily personal hygiene.
- Arrange medication and reminded patients to take each according to correct schedule.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Prepared healthy meals for to meet unique nutrition needs.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Supported total well-being by planning social and physical activities.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Patient Care Technician
Sutter
Brentwood, CA
08.2020 - 10.2022
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Assisted with patient admissions, discharges and transfers.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
HR Administrator
Office
Vallejo, CA
05.2019 - 09.2022
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
- Regularly updated HR databases to reflect employee information, changes in benefits and other details.
- Built and developed lasting relationships with employees, peers, upper management and outside vendors.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Oversaw new employee onboarding procedures from initial training to skill development.
- Handled employee conflicts efficiently while following all company procedures.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Leveraged internal HR databases to organize and maintain personnel records, enter employee data and update previous data.
- Answered employee questions regarding health benefits and 401k options.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Oversaw benefits enrollment process by answering questions and assisting employees with login details.
Medical Receptionist
Hospital
Vallejo, CA
03.2021 - 08.2022
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Called patients to confirm scheduled appointments and obtain additional details.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Office Administrator
City of Sacramento
Sacramento, CA
05.2020 - 01.2022
- Processed financial documents, contracts, expense reports and invoices.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Created memos, letters and other documents, fostering internal and external communication.
- Filtered emails based on importance and escalated issues to leadership.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
Emergency Department Clerk
Mercy medical group
Sacramento, CA
03.2017 - 07.2020
- Obtained information by contacting appropriate personnel or patients.
- Recorded patients' medical history, vital statistics and test results in medical records as part of patient intake process.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Communicated with patients with compassion while keeping medical information private.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Education
Diploma -
Angelo Rodriguez High School
Fairfield, CA06.2008
Skills
- Charting and Clinical Documentation
- Knowledge of Medical Terminology
- Health Plan Benefits
- Excellent Customer Service Skills
- Needs Assessment
- Verbal and Written Communication
- Mental Illness Treatment
- ICD-9 Coding Experience
- Information Classification
- Patient Data Abstracts
- Certified Professional Coder
- Attention to Detail
- Certified Medical Coder
- Data Entry
- Information Sourcing
- Word Processing Software
- Mediation Expertise
- Hiring and Retention
- Personnel Records Maintenance
- Affirmative Action Compliance
Additional Information
- BEST BEST BEST DENIAL
Timeline
Mental Health Technician
Discoverymood
01.2023 - Current
Appointment Clerk
health services
11.2021 - 01.2023
Medical Receptionist
Hospital
03.2021 - 08.2022
Patient Care Technician
Sutter
08.2020 - 10.2022
Office Administrator
City of Sacramento
05.2020 - 01.2022
HR Administrator
Office
05.2019 - 09.2022
Emergency Department Clerk
Mercy medical group
03.2017 - 07.2020
Care Provider
IHSS Public Authority
03.2012 - 01.2023
Diploma -
Angelo Rodriguez High School
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