Tashay Robinson
Lithonia,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Analyst
Utility Associates
Decatur, GA
03.2023 - Current
- Reviewed and reconciled customer accounts to ensure accuracy of invoices and payments.
- Resolved discrepancies between customer records and bank statements.
- Processed incoming cash receipts in accordance with company policies.
- Maintained accurate records of all account receivable activities for audit purposes.
- Developed strategies for improving the collection process, reducing bad debt, and increasing customer satisfaction.
- Prepared monthly reports summarizing account activity including aging analysis and outstanding balance summaries.
- Investigated customer complaints regarding billing issues and resolved disputes promptly.
- Assisted with month-end closing procedures such as preparing journal entries for revenue recognition.
- Provided guidance on accounts receivable inquiries from other departments or external customers and vendors.
- Collaborated with sales teams to ensure timely collection of payments from clients.
- Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
- Reviewed accounts with credit balances to determine accuracy of refunds.
- Created spreadsheets to analyze and summarize incoming cash receipts for CEO, CFO and other executives.
- Received and recorded cash, checks and transfers.
Accounts Receivable Clerk
WinCup
Stone Mountain, GA
02.2022 - 03.2023
- Managed the daily operations of the business office including accounts payable and receivable, payroll, budgeting, purchasing and inventory control.
- Performed administrative tasks such as filing documents, updating databases, preparing reports and responding to inquiries.
- Created presentations using Microsoft Office applications.
- Provided customer service support by answering questions related to billing, scheduling appointments and other general inquiries.
- Reconciled daily cash receipts with bank deposits.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Provided support on audits of accounts receivable by gathering requested information from internal systems.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Gathered support data to drive invoice accuracy and work through billing discrepancies.
- Educated customers to facilitate online invoices and payment remittances.
Accounts Receivable Clerk
ThyssenKrupp Elevator
Marietta, GA
06.2020 - 02.2022
- Maintained accurate records of accounts receivable and payable transactions.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
- Developed processes and procedures that improved the efficiency of the accounts receivable department operations.
- Created detailed reports summarizing accounts receivable activity within specified time periods.
- Reached out to vendors and customers to resolve account problems.
Logistics Analyst
DHL Global Forwarding
Peoria, IL
09.2015 - 10.2019
- Analyzed logistics operations to identify areas of improvement and cost savings opportunities.
- Organized shipping documents for international shipments in accordance with customs regulations.
- Ensured compliance with internal policies and external regulations related to logistics activities.
- Maintained detailed records of all incoming and outgoing shipments.
- Coordinated the transportation of goods between suppliers, manufacturers, warehouses, and customers.
- Planned daily distribution schedules based on customer requirements and available resources.
- Tracked and monitored progress of project orders and maintained logistics-related data and reporting trends to senior transportation and operations professionals.
- Analyzed client orders and deadlines with available driving personnel to plan and execute assignments.
- Relayed information between drivers and recipients regarding ETA and potential delays.
Education
Bachelor of Arts - Business Leadership
Ashford University
San Diego, CA10-2020
High School Diploma -
Manual High School
Peoria, IL05-1996
Skills
- Credit Management
- Invoice Processing
- General Ledger
- Accounting Principles
- Staff Training and Development
- Financial Reporting
- Accounting Software
- Staff Supervision
- Microsoft Office Suite
- Eye for Detail
- Time Management
- Supervision and Leadership
- Problem-Solving
- Problem Resolution
- Customer Service
- Dependable and Responsible
- Organizational Skills
References
References available upon request.
Timeline
Accounts Receivable Analyst
Utility Associates
03.2023 - Current
Accounts Receivable Clerk
WinCup
02.2022 - 03.2023
Accounts Receivable Clerk
ThyssenKrupp Elevator
06.2020 - 02.2022
Logistics Analyst
DHL Global Forwarding
09.2015 - 10.2019
Bachelor of Arts - Business Leadership
Ashford University
High School Diploma -
Manual High School
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