Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Tashaya Robinson

Milwaukee,WI

Summary

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Security Officer

Andy Frain
05.2024 - Current
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Collaborated with team members to develop more effective patrol routes, resulting in better area coverage.
  • Maintained open lines of communication with clients, providing regular updates on security-related matters and maintaining high levels of client satisfaction.
  • Reduced response times by streamlining communication protocols between officers and central command.
  • Monitored multiple surveillance systems simultaneously, allowing for prompt identification and resolution of potential threats.
  • Enhanced security measures by implementing an efficient dispatch system for timely officer deployment.
  • Contacted police, fire and ambulance in emergency situations to coordinate proper response.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Armed Security Officer

Wisconsin Public Safety
02.2023 - 07.2024
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.
  • Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
  • Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
  • Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
  • Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
  • Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Improved response times to emergencies with efficient coordination and communication among team members.
  • Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
  • Led training sessions for new hires on security protocols, fostering a culture of teamwork and preparedness among colleagues.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
  • Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
  • Safeguarded valuable assets through diligent surveillance and appropriate response to potential threats.

MPS SECRETARY

Goodwill Talentbridge
02.2019 - 05.2024
  • Performs secretarial duties for the principal and other administrative staff, including distributing mail, word processing, maintaining schedules and calendars and general data entry into MPS databases
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Implemented new office procedures to improve workflow efficiency while reducing administrative errors.

Manager

Walgreens
01.2018 - 02.2019
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Improved safety procedures to create safe working conditions for workers.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Universal Banking Representative

Town Bank
05.2017 - 03.2018
  • Promoted a professional atmosphere within the branch by adhering to company policies and guidelines at all times.
  • Managed risk effectively by conducting thorough credit assessments before approving loans or lines of credit.
  • Assisted bank management in meeting regulatory compliance requirements through diligent record-keeping and documentation.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Mentored junior tellers, fostering professional growth and improved performance within the team.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
  • Implemented security measures to protect sensitive client information and financial assets from potential fraud or theft.
  • Introduced customers to other bank team members to help meet financial needs.

Receptionist/Accountant Assistant

Heiser Toyota
05.2016 - 05.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Entered customer order details into system, accepted payments and updated accounts.
  • Used advanced software to prepare documents, reports, and presentations.
  • Ensured proper record-keeping through meticulous data entry and filing practices, reducing information retrieval time significantly.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Coordinated with external auditors to resolve discrepancies.
  • Analyzed financial discrepancies and provided solutions for accurate financial records.

Education

High School Diploma -

Harold’s Vincent High School
Milwaukee, United States
05.2016

Skills

  • Clear communication
  • Time management
  • Able to adapt to different environments
  • Courtesy
  • Responsive
  • Organization ability
  • Honesty and Discretion
  • Patience
  • Ability to read customers
  • Attentiveness
  • Accuracy
  • Responsibility
  • Microsoft Word
  • PowerPoint
  • Excel
  • Initiative and drive

Activities

  • Marquette Upward bound (2012-2015)
  • Discovery Our Destiny (2009-2013)
  • KO-THI African Dance (2003-2013)

References

  • Valentino Patton (262)232-2959
  • Yasmine Griffren (414)-484-9032
  • Lorise Johnson (414)2424520
  • Vernon Easley (414)-303-6526

Timeline

Security Officer

Andy Frain
05.2024 - Current

Armed Security Officer

Wisconsin Public Safety
02.2023 - 07.2024

MPS SECRETARY

Goodwill Talentbridge
02.2019 - 05.2024

Manager

Walgreens
01.2018 - 02.2019

Universal Banking Representative

Town Bank
05.2017 - 03.2018

Receptionist/Accountant Assistant

Heiser Toyota
05.2016 - 05.2017

High School Diploma -

Harold’s Vincent High School

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Tashaya Robinson