Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Fed Ex
Chattanooga
03.2025 - 05.2026
Loaded and unloaded freight from delivery trucks following safety protocols.
Organized inventory in designated storage areas for easy access and tracking.
Inspected packages for damage and ensured proper labeling before shipment.
Assisted in training new associates on equipment usage and warehouse procedures.
Utilized handheld scanners to track inventory movements and manage stock levels.
CUSTOMER SERVICE REPRESENTATIVE
Med Srv
Chattanooga
04.2023 - 02.2025
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Displayed strong organizational skills while managing multiple projects simultaneously.
Assisted with training and mentoring new team members.
Production Worker
TNM
Chattanooga
03.2022 - 02.2023
Followed safety protocols while operating machines and equipment.
Inspected product quality prior to packaging and shipment.
Moved items between machines, conveyors, and transport equipment to meet production needs.
Set up and operated production machinery according to specific standards and protocols of company.
CUSTOMER SERVICE REPRESENTATIVE
Concentrix
Chattanooga
05.2021 - 03.2022
Assisted customers with making payments or establishing payment plans to bring accounts current.
Educated customers on special pricing opportunities and company offerings.
Maintained a high level of professionalism when dealing with difficult customers.
Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
Utilized problem-solving techniques to identify solutions for complex customer inquiries.
PACKAGING TECHNICIAN
McKee Foods
Collegedale
06.2020 - 05.2021
Loaded, unloaded, moved, stacked and staged product after pinpointing most effective material handling equipment for specific tasks.
Developed and maintained strong working knowledge of products and handling requirements.
Trained and mentored new hires to operate and maintain material handling equipment safely.
Completed material handling documentation tasks via radio frequency, scanning where possible and avoiding manual keying.
Collected information.
Warehouse Associate
Amazon
Chattanooga
02.2018 - 06.2020
Organized inventory in designated storage areas for easy access and tracking.
Inspected packages for damage and ensured proper labeling before shipment.
Assisted in training new associates on equipment usage and warehouse procedures.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.