Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasheana Blake

Valdosta,GA

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Kenner, Louisiana
01.2024 - 11.2024
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Adhered to health department regulations concerning sanitation standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Team Lead

SkyZone Entertainment
New Orleans, LA
06.2022 - 11.2023
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Collaborated with management team to implement new work procedures or policies.

Sales Associate

Macys
Metairie, LA
11.2022 - 01.2023
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Folding clothing while business is slow organizing selves and racks.

Cashier

Bath & Body Works
Metairie, LA
09.2021 - 09.2022
  • Organized shelves while maintaining costumer services when customers needed assistance.
  • Promoted exceptional customer satisfaction by utilizing active listening skills to quickly identify needs and offer relevant suggestions.
  • Executed targeted merchandising and promotional plans including floor set up, display maintenance, and performing general housekeeping to keep sales areas well-stocked, organized and current.
  • Increased customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written, verbal and nonverbal communication.
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Discounted purchases by scanning and redeeming coupons.

Cashier

Burlington
Kenner, LA
09.2020 - 02.2021
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases and signed customers up for rewards program.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed refunds for worn, damaged and broken merchandise.

Education

Master of Science - Health Information Technology

American InterContinental University
Schaumburg, IL
11-2025

Bachelor of Science - Healthcare Management

American InterContinental University
Schaumburg, IL
11-2024

High School Diploma -

Ware County High School
Waycross, GA
05.2017

Skills

  • POS Systems
  • Cash Handling
  • Customer Service
  • Cooperative Attitude
  • Attention to detail
  • Responsible and dependable
  • Strong work ethic
  • Positive Team Player
  • Problem-solving
  • Customer Engagement
  • Products Knowledge
  • Critical Thinking
  • Energy and Stamina
  • Active Listening
  • People Skills
  • Good Work Ethic
  • Reliable & Trustworthy
  • Microsoft Office
  • Friendly, Positive Attitude
  • SEC Regulations and Timelines Knowledge
  • Agility Drills
  • Staff Training
  • Onboarding and Orientation
  • Employee Development
  • Performance Tracking and Evaluation
  • Goal Setting
  • Team Building
  • Verbal and Written Communication
  • Training and Development
  • Problem Resolution
  • Employee Coaching and Motivation
  • Teamwork and Collaboration
  • Team Leadership
  • Project Planning
  • Complex Problem Solving
  • Decision Making

Timeline

Barista

Starbucks
01.2024 - 11.2024

Sales Associate

Macys
11.2022 - 01.2023

Team Lead

SkyZone Entertainment
06.2022 - 11.2023

Cashier

Bath & Body Works
09.2021 - 09.2022

Cashier

Burlington
09.2020 - 02.2021

Bachelor of Science - Healthcare Management

American InterContinental University

High School Diploma -

Ware County High School

Master of Science - Health Information Technology

American InterContinental University

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Tasheana Blake