TASHECA BROWN
Indianapolis,IN
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
16
16
years of professional experience
Work History
Manager of Operations
Aramark
10.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Streamlined operational processes by implementing efficient workflow management strategies for approximately 60 employees.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Implemented customer feedback system to identify areas for service improvement, leading to increased customer satisfaction scores.
- Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.
- Coordinated with IT department to upgrade inventory management software, reducing errors and saving time.
- Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
Environmental Services Supervisor
Abm Industries Inc De
03.2021 - 09.2023
- Established strong relationships with clients by promptly addressing their concerns related to service levels or operational issues.
- Conducted thorough inspections to ensure compliance with local, state, and federal regulations pertaining to environmental health and safety.
- Fostered positive work environment by addressing employee concerns and providing opportunities for professional development.
- Assisted in recruitment efforts including interviewing potential candidates as well as participating in job fairs showcasing company culture.
- Conducted regular performance reviews of 30 staff members, providing constructive feedback to help them grow professionally and achieve their goals.
- Streamlined workflow processes for increased efficiency in managing daily cleaning operations across multiple facilities.
- Collected samples and conducted Wood's lamp examinations, and Adenosine Triphosphate (ATP) tests.
Environmental Services Lead
Community Health Network
05.2019 - 03.2021
- Improved environmental compliance by conducting regular inspections and audits of facilities.
- Enhanced workplace safety by developing and enforcing environmental policies and procedures.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Environmental Services Housekeeper
Community Health Network
04.2016 - 05.2019
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
- Fostered a collaborative atmosphere within the housekeeping team by providing support during peak periods or absences when needed.
Early Childhood Educator
Kinder Care Learning
10.2008 - 01.2016
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Implemented evidence-based behavior management systems to maintain a positive atmosphere conducive to learning for all students.
Education
Some College (No Degree) - Human Services
Post University
Waterbury, CtEarly Childhood Education
Rasmussen College
Lake Elmo, MN11.2012
GED -
Clay High School
South Bend, IN1999
Skills
- Independent judgment and decision making
- Self-directed and excels in a fast-paced environment and a highly motivated leader with great leadership and customer service skills
- Complaint Resolution
- Strategic Planning
Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Manager of Operations
Aramark
10.2023 - Current
Environmental Services Supervisor
Abm Industries Inc De
03.2021 - 09.2023
Environmental Services Lead
Community Health Network
05.2019 - 03.2021
Environmental Services Housekeeper
Community Health Network
04.2016 - 05.2019
Early Childhood Educator
Kinder Care Learning
10.2008 - 01.2016
Some College (No Degree) - Human Services
Post University
Early Childhood Education
Rasmussen College
GED -
Clay High School
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