Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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TASHEEKA KEPPLE

HACKENSACK,NJ

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

3
3
years of professional experience

Work History

  • Carried out safety rounds and supervised activities
  • Kept eye on patients prescribed psychotropic medications to assess medications' effectiveness and side effects as delegated by Registered Nurse
  • Provided crisis intervention when needed to de-escalate situations involving agitated or violent patients
  • Encouraged client participation in recreational activities that promoted physical activity and socialization
  • Facilitated recreational activities to help patients socialize
  • Educated patients about the importance of self-care and healthy lifestyle choices
  • Adhered to all ethical guidelines set forth by professional organizations related to Mental Health Assistants

  • Monitored daily performance metrics such as call volume, wait times, resolution times
  • Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Maintained a high level of professionalism when dealing with difficult customers
  • Provided exceptional customer service to ensure customer satisfaction
  • Provided exceptional customer service to clients in fast-paced call center environment
  • Assisted customers in navigating through various web pages on the company's website during their purchase process
  • Maintained logs and documentation to detail key information regarding incoming and outgoing calls

Registered Nurse

Select Medical
10.2023 - Current
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Managed care from admission to discharge.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.

MENTAL HEALTH ASSISTANT

NEW BRIDGE MEDICAL CENTER
05.2022 - 07.2023

Medical Surgical Unit, Palisades Medical Center
01.2023 - 04.2023

Medical Surgical Unit, Hackensack Meridian Hospital
11.2022 - 12.2022

CUSTOMER SERVICE REPRESENTATIVE

ASM USA INC.
11.2020 - 03.2022

Labor and Delivery Unit, St. Joseph Medical Center
05.2021 - 06.2021

Pediatrics Unit, St. Joseph Medical Center
01.2021 - 04.2021

Education

Bachelor of Science - Nursing

William Paterson University of New Jersey
Wayne, NJ
05.2025

ASSOCIATE IN SCIENCE (A.S.) IN NURSING - Nursing

BERGEN COMMUNITY COLLEGE
Paramus, NJ
05.2023

Skills

  • Medical Terminology Knowledge
  • Charting and Clinical Documentation
  • Patient Intervention
  • Maintaining Safety Standards
  • Staff Relationships
  • Emotional Support
  • Collaborative Treatment Planning
  • Emergency Interventions
  • Isolation Precautions
  • Observe Behaviors
  • HIPAA Requirements
  • Withdrawal Symptoms
  • Documentation and Charting
  • Patient Assessment

Personal Information

Title: REGISTERED NURSE

Timeline

Registered Nurse

Select Medical
10.2023 - Current

Medical Surgical Unit, Palisades Medical Center
01.2023 - 04.2023

Medical Surgical Unit, Hackensack Meridian Hospital
11.2022 - 12.2022

MENTAL HEALTH ASSISTANT

NEW BRIDGE MEDICAL CENTER
05.2022 - 07.2023

Labor and Delivery Unit, St. Joseph Medical Center
05.2021 - 06.2021

Pediatrics Unit, St. Joseph Medical Center
01.2021 - 04.2021

CUSTOMER SERVICE REPRESENTATIVE

ASM USA INC.
11.2020 - 03.2022

Bachelor of Science - Nursing

William Paterson University of New Jersey

ASSOCIATE IN SCIENCE (A.S.) IN NURSING - Nursing

BERGEN COMMUNITY COLLEGE

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