Summary
Overview
Work History
Education
Skills
Timeline
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Tasheka Alexis

Summary

Strategic and results-oriented Learning and Talent Development Leader with a track record of designing and implementing innovative learning strategies, onboarding programs, and development initiatives. Excels in assessing organizational needs, building scalable programs from scratch, managing end to end curriculum design, delivery and evaluation, influencing executives, and fostering a culture of continuous growth and development. Skilled in leveraging technology to enhance learning outcomes and drive organizational success.

Overview

10
10
years of professional experience

Work History

SR LEARNING PARTNER

COX ENTERPRISES
03.2020 - Current
  • Lead as the Learning Manager overseeing Cox Talent Acquisition's learning program/project management office.
  • Spearheaded the development and implementation of a comprehensive learning and development strategy, resulting in a 20% improvement in employee performance and engagement.
  • Conduct data-driven needs analysis to identify performance gaps and implement targeted learning experiences, resulting in increased capability.
  • Own overall responsibility for the design, development, implementation and delivery of training programs, practices and procedures to all levels of the organization.
  • Collaborate with People Solutions, functional leaders and executive leadership to align learning initiatives with strategic goals and initiatives.
  • Partner with subject matter experts to deliver and maintain high-quality learning programs.
  • Lead change management efforts related to the implementation of learning strategies, ensuring successful adoption and integration of new programs.
  • Create and establish program evaluation and measurement strategies, providing regular updates to senior leadership on the effectiveness of learning programs.
  • Facilitate and deliver instructor-led courses to all levels within the organization.

QA CULTURE & TRAINING SUPERVISOR

UPS
01.2019 - 03.2020
  • Managed the scope, cost and timeline of training projects.
  • Developed and outlined performance and learning objectives for learning interventions to ensure they effectively addressed learning needs and aligned to the strategy.
  • Collaborated cross-functionally with business partners and functional leaders to maintain and enhance the effectiveness of current learning and development programs, created new initiatives and provided end to end learning and development expertise.
  • Led the design, development, pilot, delivery and evaluation of new web-based and instructor-led training.
  • Managed a team of Training Specialists, providing guidance and ensuring successful project completion.
  • Developed strategies for integrating technology into training programs, maximizing engagement while minimizing disruption to daily operations.

Regional Capability Lead

Sage Software Inc.
10.2016 - 09.2018
  • Led regional and global Learning and Development (L&D) initiatives that included designing and implementing learning and development strategies and programs, focused on building capabilities in a high performing culture and promoting change management.
  • Managed L&D Center of Excellence (CoE) budget of up $750K.
  • Increased utilization of Learning Management System by leveraging current content and FTEs across the organization resulting in 50% increase learning ROI.
  • Led global on-boarding initiative that was implemented throughout North America and increased employee engagement by 10%.
  • Partnered with function leaders to identify gaps, designed, developed and implemented leadership training to increase leadership capabilities, based on Korn Ferry Leadership Architect.
  • Global leader with insight into cultural differences that impacts and promotes learning. Developed global leadership training courses for colleagues in 24 countries resulting in a 9% increase in employee satisfaction on engagement survey.

Global Corporate Trainer

Cvent
10.2015 - 10.2016
  • Facilitated, designed, developed and implemented customer service, leadership, Train the Trainer, technical, communication and soft skills training using ADDIE principles in India, UK and 4 US locations.
  • Developed global customer service training program that increased NPS from 27% to 34%.
  • Utilized Kirkpatrick's Four Level Evaluation Model to review and analyze satisfaction scores and training effectiveness.
  • Streamlined onboarding processes, resulting in decreased time to productivity for new employees.
  • Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
  • Optimized training materials using a variety of multimedia formats, such as video presentations, e-learning modules, and written manuals.

Senior Training Specialist

Anthem
11.2013 - 10.2015
  • Collaborated with department managers to identify specific training needs, tailoring programs for maximum impact.
  • Developed and delivered sales training virtually and in person for 600 Sales Associates per year while serving as the Subject Matter Expert for all Project Management Office (PMO) projects.
  • Evaluated the effectiveness of training initiatives, adjusting strategies as needed to improve overall results.
  • Reduced training costs by identifying areas for improvement in existing programs and recommending more efficient approaches.

Education

Bachelor of Arts - Social Sciences

Hofstra University
Hempstead, NY

Skills

    Strategic Planning Needs Assessment Instructional Design Facilitation Change Management Project Management Data Analysis Technology Integration Organizational Development Cross-Functional and External Collaboration

Timeline

SR LEARNING PARTNER

COX ENTERPRISES
03.2020 - Current

QA CULTURE & TRAINING SUPERVISOR

UPS
01.2019 - 03.2020

Regional Capability Lead

Sage Software Inc.
10.2016 - 09.2018

Global Corporate Trainer

Cvent
10.2015 - 10.2016

Senior Training Specialist

Anthem
11.2013 - 10.2015

Bachelor of Arts - Social Sciences

Hofstra University

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Tasheka Alexis