Tashena Craig
IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Reliable employee seeking customer service position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Oshy Corp
Customer Service Department
Country Club Hills, IL
02.2018 - Current
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere./
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Receptionist
K&V Spa
Hazel Crest, IL
01.2019 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Managed multiple tasks and met time-sensitive deadlines.
Education
No Degree - Nursing
Rasmussen College Mokena
Mokena, ILLicense - Skincare Cosmetics
Paul Mitchell The School Tinley Park
Tinley Park, IL07.2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Paperwork Preparation
- Effective Communication Skills
- Maintaining Clean Work Areas
- Exceptional Customer Service
- Microsoft Word
- Self-Motivated
- Responsible
- Decision Making
- Good listening skills
- Active Listening
- Organization and Time Management
Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Receptionist
K&V Spa
01.2019 - 08.2021
Oshy Corp
Customer Service Department
02.2018 - Current
No Degree - Nursing
Rasmussen College Mokena
License - Skincare Cosmetics
Paul Mitchell The School Tinley Park
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