Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tasheni Welbeck

Conroe

Summary

Knowledgeable, multi disciplined professional with robust background in fostering effective communication between departments and stakeholders. Successfully facilitated numerous cross-functional projects, ensuring seamless coordination and goal alignment. Demonstrated expertise in conflict resolution and negotiation, consistently enhancing team productivity and achieving strategic objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Human Resources Compliance Coordinator

21st Century Quality Home Care
08.2021 - Current
  • Ensured compliance with HR policies and regulations through regular audits and updates.
  • Developed and implemented training programs on compliance standards for staff.
  • Collaborated with management to address employee concerns regarding compliance issues.
  • Streamlined onboarding processes to enhance compliance awareness among new hires.
  • Facilitated communication between departments to align on compliance-related initiatives.
  • Developed strong working relationships with regulatory agencies, ensuring timely resolution of any potential compliance concerns or violations.
  • Managed complex employee relations cases, helping to resolve conflicts while minimizing risk exposure for the company.
  • Created an open line of communication between employees and management, fostering a climate where concerns could be raised without fear of retaliation or negative consequences.

Assistant Manager

Cura Healthcare Services
11.2023 - 07.2024
  • Coordinated team schedules to optimize operational efficiency and workflow.
  • Developed training materials for onboarding new staff, enhancing knowledge retention and performance.
  • Led weekly team meetings to discuss objectives, track progress, and motivate staff performance improvements.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Staffing Coordinator

Trinty Healthcare
09.2022 - 04.2023
  • Managed candidate sourcing and screening processes to ensure high-quality talent acquisition.
  • Streamlined onboarding processes to enhance new hire integration and reduce time-to-fill metrics.
  • Implemented data tracking systems for recruitment activities, improving reporting accuracy and visibility.
  • Collaborated with HR team to identify recruitment trends, driving strategic improvements in candidate engagement.
  • Assisted with personnel records management to support recordkeeping accuracy.

Customer Relations Coordinator

RoseCarol Link Home Health Services
01.2017 - 06.2020
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
  • Coordinated events and promotions that increased brand visibility and strengthened customer loyalty.
  • Managed high-volume calls, maintaining professionalism under pressure while providing timely assistance to customers.
  • Provided exceptional support during peak periods, effectively handling increased call volume without compromising service quality.
  • Recruited and trained customer relations team members and provided daily leadership.

Legal Intern

Phoniex Partners
06.2019 - 02.2020
  • Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
  • Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
  • Reviewed legal information and proofed documentation for errors.
  • Performed legal and general research, drafting memoranda, and correspondence.
  • Drafted and reviewed contracts, ensuring accuracy and compliance with relevant laws.

Education

Bachelor of Arts - LLB Law

University of Leicester
Leicester, UK
07-2021

Midlands Christian College
Gweru, Zimbabwe
11-2013

Skills

  • Community resource knowledge
  • Community partnerships
  • Community networking
  • Client and community service
  • HIPAA compliance
  • End-of-life care
  • Care coordination
  • Care planning
  • Time management
  • Attention to detail
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Operational efficiency
  • Quality leadership
  • Team training and leadership

Certification

  • Project Management - Training - [April 2023]

Timeline

Assistant Manager

Cura Healthcare Services
11.2023 - 07.2024

Staffing Coordinator

Trinty Healthcare
09.2022 - 04.2023

Human Resources Compliance Coordinator

21st Century Quality Home Care
08.2021 - Current

Legal Intern

Phoniex Partners
06.2019 - 02.2020

Customer Relations Coordinator

RoseCarol Link Home Health Services
01.2017 - 06.2020

Bachelor of Arts - LLB Law

University of Leicester

Midlands Christian College