Tashia Dohren
Denver,CO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Consultant
Right Cream
05.2024 - Current
- Collaborated with owners to target issues and uncover methods that would increase operational efficiency.
- Created and Implemented training procedures and hiring guidelines to encourage culture and consistency.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Developed written documents and reports related to programs and operations.
- Self-motivated, with a strong sense of personal responsibility.
Marketing Operations Manager / Executive Assistant
Pasta Jay's
02.2022 - 08.2024
- Responsible for managing all of the hands-on operational aspects of the company
- Providing leadership and management necessary to ensure the company has the proper operational controls, administrative and reporting procedures, and system in place
- Hiring Manager for all positions
- Performance reviews for all management and oversight on reviews for all hourly employees
- Implemented Training & Development Procedures for Managers
- Responsible for managing P&L's
- Handled on-boarding/off-boarding for Health Insurance
- Creation and development of Process and Procedures
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Menu Development / Bar Menu Development
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Liquor/Food Ordering oversight
- Social Media Management that included a monthly E-News Letter
- Demonstrating a professional approach in correcting behavior, performance issues, and deviations from company standards and ensured that all organization activities and operations comply with local, state, and federal regulations and business operations laws
- Motivates and leads a high-performance management team
- Develops, establishes and promotes positive strategic relations with key operations vendors
- Optimized email campaigns to increase open and click-through rates.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Executive Assistant to the Owner of Pasta Jay's & Josie Wyatt's Grille, which included email management, travel planning, organizing personal calendars, and project management
Operations Manager
Josie Wyatt's Grille
05.2023 - 05.2024
- Company Overview: Josie Wyatt's Grille is a sister restaurant to Pasta Jay's
- Oversaw bar, banquet, and event operations
- Responsible for implementing Craft Cocktail and Mocktail Menus
- Managed all Social Media Campaigns and tracking analytics
- Generated new leads for events & bookings of our Restaurant and Banquet space
- Oversaw all Bar Hiring, Staffing, Training, and Development
- Created Process & Procedures, Par Minimums, and Inventory spreadsheets
- Established a Positive Work Culture
- Assisted Management with creating cost effective ordering andscheduling
- Managed P&L'S and discussed areas of opportunity with Management on a monthly basis
- Assisted in Liquor & Smallwares Ordering
General Manager/Production Manager
Sweet Cow Ice Cream
04.2017 - 02.2022
- Helped develop comprehensive manager training program
- Trained general managers and assistant managers in company best practices
- Fosters a positive learning environment for all employees to grow continuously in their roles
- Coaches employees on a regular basis
- Maintained P&L's
- Responsible for conducting interviews, responsible for hiring, training, and developing all staff
- Held reviews for all staff regularly to ensure constant growth and development among team
- Lead a production team to achieve product goals for all locations
- Increased profits period over period through effective management of P&L's and excellent customer service
- Developed a genuine community presence by establishing programs for kids in the neighborhood
- Provides ongoing mentorship for general managers and assistant managers
- Builds relationships with customer base by always being open to feedback both positive and negative
- Cultivated an environment to adhere to company's mission statement on a day to day basis
- Develops creative solutions to issues that arise
- Leads courageously and compassionately
- Responsible for creating a fun, upbeat, and professional environment
General Manager/Administrative Assistant
Maroon Bells of Colorado
01.2014 - 02.2017
- Overseeing operations of their store front
- Assisted in reviewing resumes, on-boarding new employees, handling all human resources
- Created schedules for store front and production facility
- Monitored production standards
- Scheduling appointments and meetings for the CEO and CFO
- Fielded emails and inquiries surrounding vendors
- Created procedures for cleanliness and standards
- Responsible for coding and monitoring all receipts and invoices (uploading with box)
Education
Some college - Marketing & Psychology
Wayne State College
Wayne, NE05.2014
Skills
- Social Media Management
- Marketing Campaign
- Calendar Management
- Team Management
- Profit & Loss
- Forecasting & Budgeting
- Recruitment & Hiring
- Microsoft Office
- Communication Skills
- Purchasing
- Organizational Skills
- Google analytics
- Content strategy
- Human Resources
- Inventory control
Certification
- Driver's License, 12/01/21, 12/31/26
- ServSafe Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Operations Consultant
Right Cream
05.2024 - Current
Operations Manager
Josie Wyatt's Grille
05.2023 - 05.2024
Marketing Operations Manager / Executive Assistant
Pasta Jay's
02.2022 - 08.2024
General Manager/Production Manager
Sweet Cow Ice Cream
04.2017 - 02.2022
General Manager/Administrative Assistant
Maroon Bells of Colorado
01.2014 - 02.2017
- Driver's License, 12/01/21, 12/31/26
- ServSafe Food Handler Certification
Some college - Marketing & Psychology
Wayne State College
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