Tashia Rhodes

Monitored store perimeter.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
• Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Completed full building and grounds patrols to spot and investigate concerns.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Monitored CCTV cameras and alarm systems for security breaches.
• Examined doors, windows and gates to verify security.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Investigated suspicious activities and persons to maintain security of premises.
• Wrote detailed reports of all security breaches and investigations.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Improved patient well-being by providing compassionate and attentive personal care.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Assisted disabled clients to support independence and well-being.
• Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
• Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
• Followed nutritional plans to prepare optimal meals.
• Provided transportation and appointments management.
• Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
• Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
• Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
• Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
• Transported clients for medical and personal outings.
• Monitored changes in clients' conditions to report concerns to supervisor.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
• Answered questions about company offerings with knowledgeable responses about products and services.
• Improved overall call quality by adhering to company guidelines and best practices consistently.
• Built relationships with customers using strong persuasion and active listening skills.
• Handled objections skillfully, guiding potential customers towards informed decisions about products or services offered.
• Recorded and updated customer information in online systems.
• Collaborated with other team members to achieve monthly sales targets consistently.
• Participated in ongoing training sessions to stay updated on industry trends and product changes, enhancing overall performance.
• Improved call script effectiveness, leading to more engaging and persuasive conversation with prospects.
• Developed comprehensive understanding of product features to accurately address customer queries.
• Fostered positive team environment by sharing best practices in telemarketing strategies and techniques.
• Utilized customer feedback to improve call strategies, resulting in more tailored communication approach.
• Increased sales conversion rates by effectively communicating product benefits and special offers.
• Enhanced customer engagement through personalized call scripts, leading to increased interest in products.
• Overcame objections using friendly, persuasive strategies.
• Utilized sales techniques to build customer interest and close sales.
• Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
• Generated leads and established relationships with potential customers through outbound telephone calls.
• Set up appointments with interested customers according to schedule availability.
• Documented customer interactions and transactions, maintaining accurate records of all dealings.
• Made average of Number outbound and inbound calls per day.
• Observed and learned changing customer requirements and adapted sales strategies as needed.
• Provided information about available products and services, membership details, and purchase advantages.
• Collaborated with marketing teams to develop and execute promotional strategies.
• Developed extensive knowledge of products and services to better assist customers.

• Mopped and vacuumed floors to remove residue and restore finished appearance.
• Used time management and efficient cleaning methods to meet deadlines.
• Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
• Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
• Handled equipment, chemicals, and materials properly and with caution.
• Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
• Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
• Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
• Visually inspected area for overlooked aspects.
• Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
• Assisted with inventory management, tracking supplies usage, and reordering when necessary to prevent shortages.
• Treated stains and damaged areas to restore value.
• Supported sustainability initiatives with eco-friendly cleaning methods and responsible waste management.
• Met established regulatory and organizational guidelines mandating cleanliness.
• Ensured positive client experiences by delivering timely, high-quality cleaning services tailored to their needs.
• Maintained open communication channels with supervisors regarding task progress, potential issues, or suggestions for improvement.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Emptied trashcans and transported waste to collection areas.
• Provided assistance to other staff members with cleaning of difficult areas.
• Organized and used industrial cleaning products following strict safety procedures.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Used organic-based chemicals to disinfect floors, counters and furniture.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Vacuumed and shampooed carpets, upholstery and other fabrics.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Identified repair needs and major maintenance concerns, and escalated issues to management.

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.
• Organized work to meet demanding production goals.
• Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
• Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
• Took on additional shifts during peak work periods to keep projects on schedule.
• Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
• Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
• Increased team morale, leading safety training sessions.
• Adapted quickly to changes in production schedules, ensuring flexibility in operations.
• Facilitated training for junior production workers, improving overall team skill levels.
• Played key role in achieving production targets, consistently meeting daily quotas.
• Maintained clean and safe work environment, adhering to health and safety protocols.
• Made sure that products were produced on time and are of good quality.
• Maintained organized work area by cleaning and removing hazards.
• Organized and prepared workstations and materials needed for operations to maximize productivity.
• Inspected products and machines to maintain quality and efficiency.
• Examined incoming materials and compared to documentation for accuracy and quality.