Tashica Earl
Sunrise
Summary
I am a dynamic customer service and sales professional with strong skills in communication, problem-solving, and conflict resolution. I have a proven record of meeting and exceeding goals while earning recognition for reliability, adaptability, and a proactive approach. With extensive experience in building lasting customer relationships, I focus on creating positive experiences that drive satisfaction and loyalty. Over the years, I’ve consistently delivered top performance and earned awards for productivity. I take pride in balancing efficiency with empathy, ensuring every interaction strengthens trust. My commitment is to contribute to organizational success through exceptional service delivery.
Overview
12
12
years of professional experience
Work History
Cashier Assistance
Taste Rite Bakery
01.2024 - 08.2025
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Assisted in monitoring inventory levels and addressing potential shortage in stocks.
- Increased employee retention by providing ongoing training and support to cashier staff.
- Streamlined communication between cashier staff and other departments to improve overall store operations.
Data Entry/ Promoted to Lead
Elephant group
01.2016 - 12.2023
- Promoted a professional working environment.
- Recognized by management for providing exceptional customer service support.
- Mentor sales Representative on my Team.
- Work closely with team members to deliver projected requirements, develop solutions and meet deadlines.
Sales Agent
Etech Jamaica Ltd
06.2013 - 08.2015
- Answer customers' questions and respond promptly to problems and complaints over the phone and by email.
- Continuously met sales goals via strategic prospecting.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Received awards and received advance management courses.
Education
CNA
Truth Health Academy
Sunrise, FL09-2024
Hotel management
Heart vocational School
06.2004
High School Diploma - undefined
Cambridge High School
06.2002
Skills
- I have a proven track record of delivering high-productivity and quality work while maintaining great satisfaction
- Excellent knowledge of Microsoft Suite:
- Able to multi-task, meet strict deadlines and work on own initiative
- Strong team building and leadership skills
- Excellent written and oral communication skills
- Effective time management
- Time management
- Problem-solving
- Strong problem solver
- Work ethic and integrity
- Teamwork and collaboration
- Patience and empathy
Timeline
Cashier Assistance
Taste Rite Bakery
01.2024 - 08.2025
Data Entry/ Promoted to Lead
Elephant group
01.2016 - 12.2023
Sales Agent
Etech Jamaica Ltd
06.2013 - 08.2015
Hotel management
Heart vocational School
High School Diploma - undefined
Cambridge High School
CNA
Truth Health Academy
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