Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tashienda Rhodes

Petersburg,VA

Summary

Accomplished manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated driven, professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

McDonald's
06.2023 - 10.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

PCA

Reliable Home Care Inc.
10.2021 - 07.2022
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Collected and transported specimens to prepare for lab testing.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Used principles of growth and development to provide age-specific treatment and care.
  • Educated patients and families on proper care and treatment to facilitate successful home care.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Facilitated personal hygiene management, feeding and ambulation.

Cook Manager

Kayliegh"s Cafe
11.2015 - 12.2017

Education

GED -

George Wythe High School
Richmond, VA
06.2002

Skills

  • Department Oversight
  • Records Management
  • Store Organization
  • Customer Relations
  • Operations Oversight
  • Business Development
  • Stock Management
  • Operations
  • Process Improvements
  • Customer Service and Engagement
  • Inventory Control
  • Stock Rotations
  • Customer Service
  • Inventory Counting
  • Team Building and Leadership

Certification

  • [Area of certification] Training - [Timeframe]

Timeline

Assistant Store Manager

McDonald's
06.2023 - 10.2023

PCA

Reliable Home Care Inc.
10.2021 - 07.2022

Cook Manager

Kayliegh"s Cafe
11.2015 - 12.2017

GED -

George Wythe High School
Tashienda Rhodes