TASHIKA COLEMAN
Whitefish Bay,WI
Summary
Talented Program Coordinator skilled in handling administrative, operational and outreach program functions. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
10
10
years of professional experience
4
4
Certificate
Work History
Workforce Connection Center Specialist
Goodwill Industries Of Southeastern Wisconsin Inc.
2024.02 - Current
- Provide support for clients experiencing difficulties, offering compassionate guidance and connecting them with appropriate resources as needed
- Assist in development of marketing materials for promotion of center programs, increasing community awareness and participation
- Organize workshops for clients focused on topics relevant to their needs or interests such as career development or personal growth
Personal Care Worker
Alternative Home Care
2019.08 - 2023.12
- Provided support and assistance to clients with developmental disabilities.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Assisted patients with self-administered medications.
Program Coordinator
Social Development Commission
2021.08 - 2023.09
- Managed budgets and resources for successful execution of multiple programs simultaneously
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations
- Established strategic partnerships with external organizations, expanding program reach and impact
Medical Records Field Reviewer (seasonal)
Change Healthcare
2018.06 - 2021.10
- Supported clinical research initiatives by supplying relevant medical record data while maintaining patient confidentiality
- Demonstrated strong attention to detail by identifying and addressing any discrepancies or errors within the medical records, ensuring accurate documentation for patient care
- Conducted regular audits on archived documents, ensuring long-term preservation of valuable historical patient data
HR Analyst
Pro Katchers
2019.09 - 2021.08
- Provided administration and analytical support to HR manager executives while learning about design, operations, and regulations governing defined benefit plans
- Supported 100% of HR functions with emphasis on record keeping, data entry and general HR tasks
- Aided in company training and compiled training reports and communication to support compliance with corporate requirements
Licensed Insurance Sales Agent
Combined Insurance
2019.04 - 2020.12
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling
- Upsold additional products and services after identifying customer needs and requirements
- Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by 24%.
Application Input Processor
Kforce
2018.02 - 2018.09
- Effectively analyzed and responded to exceptions and unusual situations with highest degree of accuracy and discretion
- Verified approximately 200+ applications and account details to accurately assess credit and financial risks of potential clients
- Accurately handled data entry for 236 clients into company-based software.
Center Director
TGLP, LLC
2014.04 - 2017.10
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences for 72 children
- Maximized team knowledge and productivity by training, monitoring and directing employees in the application of best practices and regulatory protocols
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs
Education
Diploma -
Eastside High School
Cleveland, Ms.05.1995
Skills
- Customer service
- Community Resources
- Project coordination
- Written Communication
- Recruitment Strategies
- Building rapport
- Program Development
- Multitasking Abilities
Certification
- Certified Notary Public
- Certified Notary Signing Agent
- CBRF certification
- CNA certified
Affiliations
NAACP- Milwaukee Branch
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balance401k matchWork from home optionHealthcare benefitsFlexible work hoursCareer advancementPersonal development programsQuote
"Better a diamond with a flaw than a pebble without."
Confucius
Timeline
Workforce Connection Center Specialist
Goodwill Industries Of Southeastern Wisconsin Inc.
2024.02 - Current
Program Coordinator
Social Development Commission
2021.08 - 2023.09
HR Analyst
Pro Katchers
2019.09 - 2021.08
Personal Care Worker
Alternative Home Care
2019.08 - 2023.12
Licensed Insurance Sales Agent
Combined Insurance
2019.04 - 2020.12
Medical Records Field Reviewer (seasonal)
Change Healthcare
2018.06 - 2021.10
Application Input Processor
Kforce
2018.02 - 2018.09
Center Director
TGLP, LLC
2014.04 - 2017.10
Diploma -
Eastside High School
- Certified Notary Public
- Certified Notary Signing Agent
- CBRF certification
- CNA certified
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