TASHIKA JOHNSON
Concord,NC
Summary
COMMITMENT | LEADERSHIP | INTEGRITY Strong organizational skills, demonstrated talent for managing a constructive/diverse schedule, energetic, positive demeanor, with verifiable record of motivating self and others to meet objectives. Collaborates with treatment team of clinical social workers, psychiatrists, psychologists, and rehabilitation counselors to develop individualized treatment plans. Noted for positive rapport with co-workers and clients, ethical practices, and accountable leadership. Detail oriented, with a proven ability to successfully contribute to company objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
MAIL PROCESSING CLERK
UNITED STATES POSTAL SERVICE, USPS
08.2021 - Current
- Used automated mail processing equipment to sort and collate mail.
- Proved successful working within tight deadlines in fast-paced environment.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Processed and organized over 1,000 incoming mail parcels for distribution to appropriate departments.
- Set up automated mail-processing systems to maintain smooth sorting operations.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
CORRECTIONAL CANTEEN SUPERVISOR II
NC DEPARTMENT OF PUBLIC SAFETY
01.2019 - 08.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Led and supervised inventory team 10 (inmates), conducting training and setting appropriate schedules.
- Oversaw purchase orders and data entry regarding shipped and received shipments. Increased sales by 10%.
- Trained new inmates on job duties, company policies, and safety procedures for rapid onboarding.
- Corrected discrepancies in financial records for balanced books.
- Monitored completeness, accuracy and compliance during inventory transactions. Gathered, organized and input information into digital database.
CORRECTIONAL OFFICER II
NC DEPARTMENT OF PUBLIC SAFETY
11.2016 - 01.2019
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed and supervised 800 inmates throughout visits, meal time, recreation, phone calls, and showers.
RESIDENTIAL LIVING SPECIALIST
TRENTON PSYCHIATRIC HOSPITAL
06.2014 - 11.2016
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Monitored progress towards service plan goals, for over 100 clients.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Developed and maintained accurate records of programs and services.
HUMAN SERVICE ASSISTANT
TRENTON PSYCHIATRIC HOSPITAL
11.2012 - 06.2014
- Provided support services including daily living skills, life skill development, supportive counseling.
- Supported and assist residents with weekly program schedules and outside activities.
- Maintained security and safety of residents and facility.
- Communicated in written and verbal form, assessments and observations of residents to other treatment team members.
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
BEHAVIORAL HEALTH RESIDENTIAL COUNSELOR
TRENTON PSYCHIATRIC HOSPITAL
04.2009 - 11.2012
- Menu scheduling for 2 programs, incident reports, case logs, additional responsibilities as needed.
- Intervened in crisis situations, transporting consumers, administering medication.
- Administered policies/procedures and technical aspects to ensure compliance with agency standards and guidelines for federal and state laws.
- Participated in interdisciplinary staff meetings to implement research-based changes and assess treatment plans.
- Conducted patient intake assessments and interviewed families to gather psychiatric histories and develop treatment plans.
- Used several software to prepare and maintain diagnostic records, progress notes and federal and state-mandated forms.
Education
Human Services
University of Phoenix
Tempe, AZSkills
- Microsoft
- Outstanding communication and interpersonal skills
- Excellent leadership skills effective
- Work collaboratively in team setting
- Supervisory & Management skills
- Problem Solving
- Security & Safety
- Transporting
- Counseling
- Money Management
- Developing social/interpersonal skills
Certification
- Basic Correctional Officer Certified
- Certified in CPR
- First Aid
- Preventing Abuse and Neglect
- Developmental Disabilities
- Danielle's Law
- CMT trained and Medication distribution
Timeline
MAIL PROCESSING CLERK
UNITED STATES POSTAL SERVICE, USPS
08.2021 - Current
CORRECTIONAL CANTEEN SUPERVISOR II
NC DEPARTMENT OF PUBLIC SAFETY
01.2019 - 08.2021
CORRECTIONAL OFFICER II
NC DEPARTMENT OF PUBLIC SAFETY
11.2016 - 01.2019
RESIDENTIAL LIVING SPECIALIST
TRENTON PSYCHIATRIC HOSPITAL
06.2014 - 11.2016
HUMAN SERVICE ASSISTANT
TRENTON PSYCHIATRIC HOSPITAL
11.2012 - 06.2014
BEHAVIORAL HEALTH RESIDENTIAL COUNSELOR
TRENTON PSYCHIATRIC HOSPITAL
04.2009 - 11.2012
Human Services
University of Phoenix
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