Tashilhamo KEMO
Elmhurst,NY
Overview
1
1
year of professional experience
Work History
620 8ave.
Mohattan
New York, NY
06.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Delivered products to customer locations on time.
- Maintained schedule of class assignments to meet deadlines.
- Sweep and mop floors, hallways, lobbies, restrooms, offices and other areas.
- Empty wastebaskets and replace liners.
- Carry out heavy cleaning duties such as shampooing carpets and upholstery.
- Clean windows, glass partitions and mirrors using soapy water or other cleaners, sponges and squeegees.
- Clean window coverings including blinds and draperies.
- Vacuum carpets and rugs with industrial vacuum cleaner.
- Disinfect operating rooms, patient rooms, bathrooms, kitchens and other areas in healthcare facilities.
- Maintain all janitorial equipment in a safe working condition.
- Steam-clean or shampoo carpets in order to remove dirt buildup.
- Move heavy furniture for deep cleaning purposes if necessary.
- Check restroom supplies levels; replenish supplies as needed.
- Damp mop hard surface floors using appropriate chemicals.
- Inspect building for damages and defects to report for repair.
- Set up chairs and tables for special events.
- Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
- Stocked, sanitized, cleaned and inspected restrooms.
- Notified superiors of damaged fixtures, dispensers and furniture or building issues.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Collected trash from floors within hallways, bathrooms and work areas.
- Restocked supplies, replacing toiletries, liners and soaps.
- Sanitized frequented areas and equipment using approved supplies.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Replenished supply of hand soap, paper towels and other consumables.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Responded to emergency cleaning requests to meet client expectations.
- Performed daily dusting, leather and wood surface polishing and wall washing.
Skills
- Active Listening
- Project Planning
- Customer Service
- Verbal Communication
- Child Safety
- Exercise And Outdoor Activities
- Good Hygiene Practices
- Assignment Delegation
- Toilet Training
- Cleaning Procedures
- Basic Housekeeping
- Safe Driving
- Childcare
- Family Support
- Personal Support
- Safety Measures And Procedures
- Homework Support
- Safety Understanding
- Diaper Changes And Feedings
- Screen Time Control
- Schedules And Routines
- Meal And Snack Times
- Evidence-Based Learning
- Infant Care
- Snack Preparation
- Healthy Environments
- Emotionally Supportive
- Educational Support
- Meal Preparation
- Lesson Planning
- Effective Communication
- Housekeeping Abilities
- Behavioral Corrections
- Accurate Record Keeping
- Daily Lesson Plans
- Health And Safety
- Bilingual In [Language]
- Activities Planning
- Bathing And Dressing
- Dependability
Timeline
620 8ave.
Mohattan
06.2023 - Current