TASHINA TURNER
MIDLOTHIAN,VA
Summary
Seasoned Loss Mitigation Specialist bringing extensive field experience. Desiring to offer expertise in customer relations and administration to challenging, growth-oriented position.
Overview
13
13
years of professional experience
Work History
Loss Mitigation Specialist 2
TRUIST
Richmond, VA
09.2022 - Current
- Updated client account information and records in company databases.
- Stayed abreast of lending regulations, industry trends and market rates.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Trained new teammates on backend fulfillment processes for FHA, VA, USDA and Freddie Mac
- Drafted Assignment of Mortgages and Allonge to Notes
- Submitted Partial Claim Reimbursements and Settlements
Loss Mitigation Specialist 3
Citizens Bank
Richmond, VA
01.2012 - 06.2020
- Researched and analyzed borrowers' financial information to determine eligibility for loan modification programs.
- Developed and implemented strategies to maximize loss mitigation opportunities with delinquent borrowers.
- Reviewed and evaluated borrowers' income, expenses, assets, liabilities, credit history and other pertinent documentation.
- Negotiated forbearances, repayment plans, loan modifications with delinquent borrowers in accordance with company policies and procedures.
- Monitored trial payments, applied payments to accounts, post trial final determination of modification amounts
- Drafted modification documents
Education
High School Diploma -
John Tyler Community College
Chester, VASkills
- Loan Modification
- Mortgage processes knowledge
- Underwriting understanding
- Data Interpretation
- MSP, EXCEL, FHA CONNECTION, LINC, VALERIE, expertise
- Coordinating records
- Attention to Detail
- Effective Communication
- Reliability
- Analytical Thinking
- Professional Demeanor
- Relationship Building
Timeline
Loss Mitigation Specialist 2
TRUIST
09.2022 - Current
Loss Mitigation Specialist 3
Citizens Bank
01.2012 - 06.2020
High School Diploma -
John Tyler Community College
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