Summary
Overview
Work History
Education
Skills
Timeline
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Rose Soares

Lauderhill,FL

Summary

Driven and customer-focused professional with extensive experience at Walmart, adept at cash handling and fostering customer relations. Demonstrated ability to adapt to new technologies and resolve complaints, enhancing customer loyalty. Excels in time management and professionalism, ensuring high accuracy in transactions and efficient problem-solving.

Overview

14
14
years of professional experience

Work History

Cashier /Stocker/Liquor Store Department Manager

Walmart
11.2010 - 10.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Facilitated smoother checkout process, trained new employees on POS systems.

Cashier Part Time

Fresco
11.2023 - 01.2024
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Titchfield High School
Portland, Jamaica
06-1977

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Customer service excellence
  • Customer Relations
  • Cash Register Operation
  • Organizational abilities
  • Professionalism and Courtesy

Timeline

Cashier Part Time

Fresco
11.2023 - 01.2024

Cashier /Stocker/Liquor Store Department Manager

Walmart
11.2010 - 10.2024

High School Diploma -

Titchfield High School

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Rose Soares