Work History
Overview
Summary
Education
Skills
Certification
Timeline
Generic

Tashira Glover

Monroe,Louisiana

Work History

Loc Stylist

Black Hair Spa
Rayville, LA
02.2016 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Organized sales area and work station to showcase products and boost sales.

Restaurant Manager

Whataburger
MONROE, LA
02.2014 - 06.2016
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Phlebotomy Office Manager

Diagnostic Laboratories of Oklahoma
Clinton, OK
10.2011 - 02.2014
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events including holiday parties, team building activities .

Phlebotomist

E.A Conway Medical Center
Monroe, LA
01.2009 - 10.2011
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.

Customer Care Representative

JP Morgan Chase
Monroe, LA
05.2005 - 10.2008
  • Answered customer inquiries over the phone and via email.
  • Provided accurate, valid, and complete information to customers.
  • Resolved customer complaints promptly and professionally.

Direct Care Worker

G B Cooley
Monroe, LA
05.2004 - 05.2005
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Cultivated interpersonal skills by building positive relationships with others.

Overview

20
20
years of professional experience
1
1
Certification

Summary

Personable and dedicated Practical Nurse with extensive experience in the Healthcare industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with patients. Motivated to maintain patient satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for patient teaching, patient advocacy and healing. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Education

Practical Nursing

Louisiana Delta Community College
Monroe, LA
05-2024

Phlebotomy

National Health Career Association
West Monroe, LA
11-2008

High School Diploma -

Rayville High School
Rayville, LA
05-2002

Some College (No Degree) - Business Administration

University of Louisiana At Monroe
Monroe, LA

Skills

  • Policy Implementation
  • Office Administration
  • Records And Files
  • Documentation Management
  • File Organization
  • Inventory Supplies
  • Supply Restocking
  • Exceptional Customer Support
  • Greeting Visitors
  • Blood collection
  • Venipuncture
  • Donor screening
  • Infection Control
  • Hemoglobin Testing
  • Specimen Preparation
  • Health Education
  • Front Desk Oversight
  • Front Office Management Certified
  • Dbms
  • Compassionate Care
  • Clinical Documentation
  • Geriatric Care
  • Physical assessments
  • Mental Health Support
  • Vital signs monitoring
  • Preventive Care
  • Pediatric Care
  • Wound Care
  • Samples collection
  • Physical Assessment
  • Empathetic and compassionate
  • HIPAA Compliance
  • Direct Patient Care
  • Immunization Administration
  • Medication Dispensing
  • ADL Assistance
  • Patient Care

Certification

  • Phebotomy Certification
  • Practical Nursing Diploma May 13, 2024

Timeline

Loc Stylist

Black Hair Spa
02.2016 - Current

Restaurant Manager

Whataburger
02.2014 - 06.2016

Phlebotomy Office Manager

Diagnostic Laboratories of Oklahoma
10.2011 - 02.2014

Phlebotomist

E.A Conway Medical Center
01.2009 - 10.2011

Customer Care Representative

JP Morgan Chase
05.2005 - 10.2008

Direct Care Worker

G B Cooley
05.2004 - 05.2005

Practical Nursing

Louisiana Delta Community College

Phlebotomy

National Health Career Association

High School Diploma -

Rayville High School

Some College (No Degree) - Business Administration

University of Louisiana At Monroe
Tashira Glover