Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Tashjai Reed

Margate

Summary

Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations. Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations. Alert security professional offering demonstrated success in leadership and security measures. Driven to utilize a resourceful nature and grace under pressure to lead in challenging situations. Eager to bring value to new team by offering several years of successful security management.

Overview

5
5
years of professional experience

Work History

Security Supervisor

Cloud Software
Fort Lauderdale, FL
11.2021 - Current
  • Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
  • Reviewed incident reports submitted by subordinates for accuracy and completeness.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.

Customer Service Representative

Teleperformance
North Lauderdale, FL
09.2020 - 10.2021
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained a high level of professionalism when dealing with difficult customers.

Service Manager

Food Service Solutions Inc.
Pompano Beach, FL
05.2019 - 10.2020
  • Managed inventory levels of parts necessary for servicing customers' needs.
  • Created standard operating procedures for all service functions.
  • Coordinated with other departments within the organization to ensure seamless delivery of services.
  • Ensured compliance with applicable laws and regulations related to services provided.

Education

Associate of Science - Business Administration And Management

Atlantic Technical College
Pompano Beach, FL
10-2025

Some College (No Degree) - Business Administration And Management

Broward College
Coconut Creek, FL

Skills

  • FLUENT IN {English}
  • Report Analysis
  • Security screening
  • Company risk mitigation
  • Skilled in conflict resolution
  • CCTV experience
  • Security team leadership

Skills

Customer Service Skills, Communication, Conflict Resolution

Timeline

Security Supervisor

Cloud Software
11.2021 - Current

Customer Service Representative

Teleperformance
09.2020 - 10.2021

Service Manager

Food Service Solutions Inc.
05.2019 - 10.2020

Associate of Science - Business Administration And Management

Atlantic Technical College

Some College (No Degree) - Business Administration And Management

Broward College
Tashjai Reed