Tashonda Faison
Orlando,FL
Summary
Organized Office Manager highly experienced in administrative management with advanced abilities to prioritize projects and multitask effectively to achieve project goals, detail-oriented team player with expertise in team leadership and well-versed in industry practices and procedures.
Overview
8
8
years of professional experience
Work History
Office Manager
L.E.G.S Therapy Center
10.2018 - Current
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Addressed customer service inquiries quickly and accurately
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Answer multi-line telephone in professional manner
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Read and interpret various reports and documents
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Home Health Aide
Care.com
04.2016 - 01.2018
- Provided on-the-clock, on-call, in-home assistance for elderly and hospice patients weekly
- Acted as liaison between patient, patient's family, and medical care organizations
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Ensured a safe, healthy, clean, and uplifting patient environment at home.
Education
High school diploma -
Keema High School
Sacramento, CA06.2014
Skills
- Accurate and detailed
- Billing
- Excellent verbal communication
- Customer Service/Customer Relations
- Scheduling and Calendar Management
- Office Administration
- Strong Work Ethic
- Insurance Eligibility and Verification
- EMR Software
- Patient Check-In
- Administrative Support
Timeline
Office Manager
L.E.G.S Therapy Center
10.2018 - Current
Home Health Aide
Care.com
04.2016 - 01.2018
High school diploma -
Keema High School
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