Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tashonna Boyd

Tashonna Boyd

Adminstrator/ Mental Health/Officer
Augusta,Ga

Summary

Skilled Mental Health Technician with [Area of study] degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. Dedicated [Job Title] with mental health expertise and [Area of certification] certification. Delivered compassionate patient support in community-based treatment facility and contributed to many patients' status improvements. Strong communications skills and compassionate nature enabled positive outcomes in challenging environment.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Mental Health Technician

The Lighthouse Care Center of Augusta
08.2024 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.

Notary Public

Tashonna 's Signed &Sealed Notary LLC
02.2017 - Current
  • Self Employed as a Administration Duties I Am Court Appointed Mobile/Traveling Notary & Loan Signing Agent
  • I am Certified in Georgia I Verify Identity & get copies of Fingerprints for record ,Also Verify Documents such as I9 Verifications for Employment ,Power Attorney, Divorce, Bill of Sale, Real Estate Transactions , Wills, Power of Attorneys I also receive E -Documents for Clients from Title Companys or Real Estate Agents by Email to print out & Deliver after Setting or Confirming Appointments with the Clients upon meeting I verifty their Identiy then have them sign, the Documents Correctly also Notarized if needed once completed, I review documents for accuracy then I do Scan backs to the company or Drop offs at Fed Ex or Ups Locations with their Returned Labels

Office Administrator

USA Debusk, LLC
09.2023 - 06.2024
  • HR/ Office Administrator Receive Guess, Answers Telpehones ,Emails work with ADP conducting weekly payroll & Data Input, Completion- Certificate , Inputting Data in Excel spreadsheet, assist with New hire Onboarding ,I 9 Verification, ensure all staff are compliant with mandated Training conduct Hire & Termination process , Maintain Employee files Electronic & Paper form
  • I am the Liason between the Staff & Management ! I Schedule / Coordinate input Disa Information for drug tests & medcial testing Electronically & paper copies with DiSa Program- (Defense Information Systems Data) Which conducts Background checks DoD worldwide and DOT/MVR,make sure all Drivers or in Complaint with Federal Motor Carrier safety regulations Dispatching Drivers & workers I am the Designated DER representative for Disa in my area in which I monitor & handle Important Documents Im Certified run background checks /Drug screens documents Certificate as follow assist with traveling reservations for Employees! Answering Telephone , Replying to Scanbacks,Printing & Copy Forwarding Documents for Filing to Coperate also Meetings on Microsoft Teams or Zoom! Microsoft office suites !Maintain office supplies & operate office machine's
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Reconciled account files and produced monthly reports.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.

Security Guard

New Age Protection, Inc.
06.2023 - 11.2023
  • Armed Security Guard at Aiken Technical College also Sled Certified Conduct Foot & Vehicle Patrol the Property Inside & Outside of Buildings lock & Unlock Buildings Camera Surveillance of Property Badging Issue Temporary Badges to Vistors& Vendors for Cite Access
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Teamster Driver/Warehouse Worker/Transportation/

Fluor Maintence /Plant Vogtle 3&4
01.2016 - 04.2020
  • Company Overview: Plant Vogtle 3/4
  • In Teamters Union Local 528 -Driving Articulate Water Truck for Water Supply Dust Control of all areas Drove a Material Truck size 750 & 550 with Tommy Lift Gate & Tractor to Transport &Deliver of materials after verftying equipment accurcay ! My Duties consist of Transportation of Employees Dispatching& driving materials all over the Site , Back Up Supervisor Also Training new hires to Support the Construction site ,which includes driving a Mini - bus transporting employees for from one location to another, Fueling LightPlants,Vehicles,Genarators,equipment also conducting daily vehicle inspections & pre trip logs use of Handheld radios & Push to talk communication's also Warehouse Work which responsible for labeling Finding Materials, Delivering Materials Placing Materials.Checking Semi Trucks recording Driver information !
  • Plant Vogtle 3/4
  • Played an integral role in successful project completion by effectively collaborating with fellow Teamsters and other departments as needed.
  • Optimized warehouse organization, enabling faster loading times and more efficient use of space.
  • Aided in the negotiation of favorable contracts with vendors, resulting in reduced operating costs for the company.
  • Managed inventory control systems to ensure accurate tracking of materials and products throughout the supply chain process.
  • Improved customer satisfaction by promptly addressing concerns and providing exceptional service during deliveries.

Nuclear Security Office-r US NRC Regulated

Us Security Associates
06.2014 - 12.2016
  • Company Overview: Plant Vogtle
  • Job replacement for Total Protections Security I Did Mobile patrol, observation patrol, Foot patrol , Data entry for Vendors & Vistors in which allowed access to site by issuing Temporary Badges after Verification of Identity with Driver License or Passport Us NRC Regulated Nuclear Security Officer _Patrolling, maintaining record logbook, visitor
  • Plant Vogtle
  • Circulated among visitors, patrons, and employees to preserve order and protect property.
  • Educated staff members about current threat levels and advised them on how best to mitigate risks associated with potential vulnerabilities within their workspaces or processes.
  • Demonstrated excellent decision-making skills when faced with complex situations, prioritizing actions for maximum effectiveness during times of heightened urgency.
  • Developed strong relationships with local law enforcement agencies to foster collaboration on matters related to nuclear security concerns.
  • Controlled entry processing of individuals into protected and vital areas by verifying identity and authorization to enter.
  • Performed regular foot patrolling on entire protected area, vital area and gates to monitor nuclear facility security.

Security Officer

Total Protections Security
03.2011 - 06.2014
  • Company Overview: Plant Vogtle
  • 3&4 (Waynesboro Ga) From March 14,2011-until June19,2014 Security officer General Site security, Patrolling of the Site,Foot Patrol, Mobile Patrol, Observation patrol, maintaining record logbook, Visitor & Vendor Inprocessing to a computerized database,making temporary badges also Train New Hires , checking vehicles Semi trucks, Work Trucks Vendors Visitors & material passes, Vehicle inspections for Accuracy & Vehicle searches , conducting security of check points and Gates for safety and discrepancies , managing of security of Turnstiles
  • Fire watch of all areas operated Base Radio/ Two way or Hand held, Push to Talk Communications ,did Traffic Control ensuring the safety of Pedestrians while walking or in motor vehicles Monitoring automatic gates
  • Plant Vogtle
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Correctional Officer/Training Officer/ Shift Representative

South Carolina Department of Corrections
11.2003 - 11.2009
  • I was a Correctional officer , then got Promoted to a Corporal , 1st line of Supervision ,my duties were Training New Officers ,Dispatching, operating a switch board system, and using public announcement system (PA) system use Base radio or Handheld Two way; operations of a X ray scanner for public or employees Foot patrol, Mobile Patrol, Observation & Camera Surveillance, maintain the front lobby check in, In processing of Visitors & Vendors in a computerized database, writing in record logbooks, weapons inventory ,cleaning also issuing weapons to officers.Conducted Vehicle inspections, vehicle searches, inmate searches for contraband
  • And Also ensure all staff are compliant with mandated trainings
  • Maintaining records files of Personnel actions & Supervise Officers Review/ Auditing of Documents for accuracy before filling
  • Worked special management units Control Room and floor wit inmates also was First Responders in emergency situations! Monitor fire watch Switchboard & answering multiple telephone lines receive messages for employees and I was( Shift Representative )for 7 years in which consisted of addressing issues with employees/ employee relations problems concerns & complaints report or referring for general support communicated / Liason between staff & Higher Officials to include Employee Relations 'from Captain to Governor of South Carolina if needed , quarterly meetings in Columbia Sc werè held
  • I Did Transportation runs Transporting Inmates to medical Insuring Safety of staff Public & Inmates Supervising the dorms & Inmates!
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.

Inventory Control Specialist/Warehouse

Walmart
04.2003 - 06.2004
  • ICS TEAM responsible for Warehouse -inventory, production, shipping and receiving in Warehouse Unloading Trucks pulling Materials for the Store & Stocking shelves, also , customer service ,cash register as needed moving pallets and helping customers with floor sells

Childcare/Teacher

Kings and Queens Daycare
10.2000 - 10.2003
  • Childcare/Teacher I was responsible for supervising the children in their daily actives and learning also general safety during the day, cleaning as well
  • Enhanced parent-teacher communication through regular progress updates and conferences, strengthening support networks for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Increased student participation by implementing creative and interactive learning activities.
  • Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.

Security Officer

Sizemore Security
05.2002 - 07.2003
  • Duties consisted of routine security checks, writing in record logbooks, vehicle registration and log in answering telephones
  • And monitoring the front gate
  • Use of Handheld radios Login of Semi Trucks & All Vehicles Conduct routine security checks

Education

Certificate - Business Administration

Fullsail University
Orange Park, FL
04.2025

Business Administration Technology

Augusta Technical College
Augusta Tech Drive 30906 Augusta, GA
08.2012

High School Diploma -

TW Josey Highschool
1701 15street Augusta Ga 30901
05.1999

Skills

  • De-Escalation Techniques
  • Stress reduction techniques
  • Behavior Management
  • Suicide Prevention
  • Administrative Management
  • Office Supplies and Inventory
  • Clerical Support
  • Document Review
  • Human Resources Department Processes
  • Purchase Orders
  • Greeting Visitors
  • Office Meetings
  • Law Enforcement
  • Human Relations
  • File and Records Management
  • Medical Emergency Response
  • Court Preparation
  • Loading and Unloading
  • Shipment Optimization
  • Occupational Health and Safety
  • Microsoft Word
  • Pallet Jacks
  • Materials Handling and Transport
  • Shipping and Receiving
  • Risk Management
  • Vendor Relations
  • Payroll and Benefits Administration
  • Employee Relations
  • Staff Training
  • HRIS Applications
  • Corrective Actions
  • Training Development
  • Complaint Management
  • Complaint Response
  • Employee Discipline
  • Office Operations

Certification

Healthstream / Usinc Certifications/Mental Health

Fundamentals of Human Resources

Sled South Carolina Law Enforcement

Disa- Defense Information Systems Agency-Background Checks Drug Screens, DOT Federal Motor carriers

ADP Payroll

Ga Dept Of Human Services DHS3000 Customer Service& Communications

Ga Dept of Human Services Workplace Violence

Ga Dept of Human Services DHS 3000 information Security Systems

Intro to Investment & Taxation,

Intro to Insurance & Retirement Savings

Osha Accident Invesigations

Intro to Hazard Communication Osha

Osha 10 Safety

  • Notary Public License - [State] Secretary of State or equivalent authority.
  • OSHA Certified
  • CPR/AED Certification
  • First Aid Certification
  • Basic Life Support Certification (BLS)
  • Certified Information Systems Security Professional (CISSP)
  • SHRM Certified Professional (SHRM-CP) – Society for Human Resource Management.

Timeline

Mental Health Technician

The Lighthouse Care Center of Augusta
08.2024 - Current

Office Administrator

USA Debusk, LLC
09.2023 - 06.2024

Security Guard

New Age Protection, Inc.
06.2023 - 11.2023

Notary Public

Tashonna 's Signed &Sealed Notary LLC
02.2017 - Current

Teamster Driver/Warehouse Worker/Transportation/

Fluor Maintence /Plant Vogtle 3&4
01.2016 - 04.2020

Nuclear Security Office-r US NRC Regulated

Us Security Associates
06.2014 - 12.2016

Security Officer

Total Protections Security
03.2011 - 06.2014

Correctional Officer/Training Officer/ Shift Representative

South Carolina Department of Corrections
11.2003 - 11.2009

Inventory Control Specialist/Warehouse

Walmart
04.2003 - 06.2004

Security Officer

Sizemore Security
05.2002 - 07.2003

Childcare/Teacher

Kings and Queens Daycare
10.2000 - 10.2003

Certificate - Business Administration

Fullsail University

Business Administration Technology

Augusta Technical College

High School Diploma -

TW Josey Highschool

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Tashonna BoydAdminstrator/ Mental Health/Officer