Tashunda Murphy
Chicago,IL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dollar Tree
01.2023 - Current
Server
Denny's
06.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
Walmart
11.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Server/Hostess
Red Robin
04.2019 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Sophomore In college in Psychology -
Northern Illinois University
DeKalb, IL01.2023
High school diploma -
Perspectives Charter High School
Chicago, IL05.2021
Skills
- Serving Experience
- Host/Hostess
- Organizational Skills
- Restaurant Experience
- POS
- Food Service
- Customer rapport
- Excellent customer service
- Customer service support
Certification
- Food Handler Certification
- ServSafe
- Driver's License
Timeline
Assistant Manager
Dollar Tree
01.2023 - Current
Server
Denny's
06.2022 - 12.2023
Cashier
Walmart
11.2021 - 01.2022
Server/Hostess
Red Robin
04.2019 - 08.2021
Sophomore In college in Psychology -
Northern Illinois University
High school diploma -
Perspectives Charter High School
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