Tashya Chatfield
Miami Gardens
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Receptionist
Emerald nursing and rehabilitation
05.2024 - Current
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Responded to inquiries from internal staff members regarding office operations.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Prepared welcome packages for new hires.
- Updated daily log book with information about visitors entering the premises.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Scheduled and confirmed appointments.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Mental Health Technician
South Florida State Hospital
03.2023 - 02.2024
- Assists licensed nursing personnel in providing direct services to assigned population
- Assistance with activities of daily living including observing, prompting, education and support
- Provides individualized care and treatment that is consistent with and sensitive to the age developmental needs of each patients
- Apply principles of critical thinking to a variety of practical and emergent situations
- Accurately follow standardized procedures
- Always remain alert and pay close attention to details
- Read, write, comprehend medical terminology, to work as a team member, and relate in an intelligent manner to persons served, staff and visitors
- Demonstrate basic knowledge regarding therapeutic communication and role recovery psychiatric rehabilitation skills.
Retail Store Clerk/Salesperson
World Beauty Supply
06.2020 - 03.2023
- Help customers in their shopping journey in the store
- Approach service and sales needs with composure, integrity, and compassion
- Answer general inquiries about products and recommend additional products
- Inform customers of current promotions and events
- Set up advertising displays and arrange merchandise to highlight sales and promotional events
- Complete transactions accurately and efficiently
- Receive, inventory and tag products to stock shelves
- Ensuring that prices are marked on each item
- Ring up sales, bag items, request price checks, honor coupons
- Collecting payment via credit card or cash and give appropriate change
- Track transactions on balance sheets and report any discrepancies.
Sales Associate
Discovery Clothing Inc
10.2021 - 12.2022
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Miramar Senior Highschool
06-2022
Skills
- Proficient in Microsoft Office, Word, Outlook
- Ability to handle sensitive matters with integrity and confidentiality
- Exceptional organizational, verbal, and written communication skills
- Ability to communicate clearly orally and in writing
- Excellent customer service skills
- Property patrol
- Facility security
- Public safety protocols
- CPR certified
References
Available upon request
Timeline
Security Officer
Allied Universal Security Services
08.2024 - Current
Receptionist
Emerald nursing and rehabilitation
05.2024 - Current
Mental Health Technician
South Florida State Hospital
03.2023 - 02.2024
Sales Associate
Discovery Clothing Inc
10.2021 - 12.2022
Retail Store Clerk/Salesperson
World Beauty Supply
06.2020 - 03.2023
High School Diploma -
Miramar Senior Highschool
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