Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tashya Tanner

Brooklyn,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Sales Support Receptionist

NIke HOI
03.2019 - Current
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Sales Associate

Nike HOI
10.2018 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Increased daily Nike Plus memberships goals by 10%

Head Server

Seamores
03.2016 - 02.2019
  • Trained new staff on restaurant operations and policies to strengthen performance.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
  • Trained staff members on use of POS system.

Education

High School Diploma -

Midwood High School
Brooklyn, NY

Skills

  • Customer Service
  • Sales Expertise
  • Payment Processing
  • Telephone and Front Desk Reception

Timeline

Sales Support Receptionist

NIke HOI
03.2019 - Current

Sales Associate

Nike HOI
10.2018 - Current

Head Server

Seamores
03.2016 - 02.2019

High School Diploma -

Midwood High School
Tashya Tanner