Tasia Aguilar
Temple
Summary
Auto Detail Manager with extensive experience at Bulldog Auto Detailing, recognized for improving customer satisfaction through targeted training and quality assurance initiatives. Expertise in chemical handling and team development led to streamlined operations, increased productivity, and enhanced client retention. Proven ability to foster a collaborative work environment that drives repeat business and operational excellence.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Auto Detail Manager
Bulldog Auto Detailing
07.2023 - Current
- Maximized employee retention through effective scheduling practices that considered individual preferences and availability.
- Streamlined the auto detailing process, reducing turnaround time and increasing overall productivity.
- Maintained high levels of communication with clients, resulting in repeat business and positive word-of-mouth referrals.
- Managed a team of detailers, ensuring consistent quality and timely completion of tasks.
- Implemented inventory control measures to reduce wastage of cleaning supplies, leading to cost savings for the business.
- Fostered a safe working environment by implementing safety protocols and conducting routine inspections of workspaces and equipment.
- Increased efficiency by establishing standard operating procedures for all aspects of the auto detailing process.
- Conducted regular quality checks on completed jobs, ensuring customer expectations were met or exceeded consistently.
- Developed and implemented effective training programs for new hires to enhance their skills and knowledge in auto detailing.
- Enhanced customer satisfaction by providing top-notch auto detailing services and addressing concerns promptly.
- Collaborated with sales team to develop tailored detailing packages that catered to specific customer needs.
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
Restaurant Team Member
Raising Cane's Restaurants
07.2022 - 07.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Prepared food orders, cooking on grill and operating fry station.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Package Handler
Amazon
01.2022 - 07.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Reduced downtime, performing routine maintenance and troubleshooting on conveyor systems and sorting machinery.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Restaurant Team Member
McDonald's
01.2022 - 07.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Prepared food orders, cooking on grill and operating fry station.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeted customers and answered inquiries regarding menu items and specials.
Team Member
Whatabuger
08.2019 - 01.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Participated in community events, strengthening store's local engagement and reputation.
Education
High School Diploma -
Belton High School
Belton, TX08-2019
Skills
- Upselling services
- Chemical handling
- Efficiency improvement
- Task delegation
- Training and mentoring
- Team building
- Quality assurance
- Manual dexterity
- Positive attitude
- Teamwork
- Customer service
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Relationship building
- Task prioritization
- Self motivation
Timeline
Auto Detail Manager
Bulldog Auto Detailing
07.2023 - Current
Restaurant Team Member
Raising Cane's Restaurants
07.2022 - 07.2023
Package Handler
Amazon
01.2022 - 07.2022
Restaurant Team Member
McDonald's
01.2022 - 07.2022
Team Member
Whatabuger
08.2019 - 01.2022
High School Diploma -
Belton High School
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