Tasia Carter
Hammond,LA
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Just Kiddin Around Academy
08.2023 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Monitored classroom to verify safe and secure environment.
- Established positive relationships with students and families.
- Created safe and nurturing learning environment for preschoolers.
- Modeled positive behavior and communication skills for students.
- Guided students to develop social, emotional and physical skills.
- Organized and supervised large and small group activities.
Call Center Customer Service Representative
Southeastern Louisiana University
08.2022 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Addressed customer account discrepancies and concerns.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Attended telephone skills and program information training sessions to boost aptitude.
Server
DONUT LAND
01.2021 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Education
No Degree - Business Administration
Southeastern Louisiana University
Hammond, LA05.2026
High School Diploma -
Destrehan High School
Destrehan, LA01.2022
Skills
- Phone Etiquette
- Serving Experience
- Cash Handling
- Customer Service
- Emergency Procedures
- Housekeeping
- Emotionally Supportive
- Loves Children
- Gentle Discipline
- Caring and Understanding
- Active Listener
- Strong Work Ethic
- Decision-Making
- First Aid Training
- Time Management
- Reading and Writing Specialist
Certification
- Safe Sleep, Reducing the Risk of SIDS and SUID-CP {10/30/2023}
- Mandatory Reporter Training-CP {9/29/2023]
- Adult/Child/Infant CPR & First Aid & AED {11/01/2023}
Timeline
Daycare Teacher
Just Kiddin Around Academy
08.2023 - Current
Call Center Customer Service Representative
Southeastern Louisiana University
08.2022 - 12.2022
Server
DONUT LAND
01.2021 - 07.2022
No Degree - Business Administration
Southeastern Louisiana University
High School Diploma -
Destrehan High School
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