Tasia Guerra
San Antonio,TX
Summary
Proven multitasker and exceptional communicator, I excelled at Mad Pecker Brewing Co., enhancing guest experiences by efficiently managing multiple tables and ensuring service quality. Skilled in cash handling and customer service, I consistently contributed to positive sales outcomes and team efficiency, showcasing a strong work ethic and dedication to cleanliness standards.
Overview
2
2
years of professional experience
Work History
Server
Mad Pecker Brewing Co.
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized bar area.
Store Front Staff Member
Jamba Juice
12.2023 - 09.2024
- Helped set up displays and arranged merchandise to promote sales.
- Resolved customer complaints professionally, ensuring prompt resolution and ongoing customer loyalty.
- Greeted guests and answered questions about merchandise.
- Maximized sales opportunities by staying informed about current promotions, upcoming events, and new products.
Store Front Staff Member
Cinnaholic
03.2023 - 11.2023
- Operated cash registers, accepting payment and making change.
- Maintained cleanliness of store by sweeping, dusting and removing trash.
- Assisted with inventory control, monitoring stock levels, and placing orders as needed for optimal product availability.
- Trained new employees on company policies, procedures and best practices for consistent performance across the team.
Education
Associate of Arts - Digital Media
Northwest Vista College
San Antonio, TX06-2026
High School Diploma -
Communication Arts High School
11600 FM 471, San Antonio, TX 7825306-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
Timeline
Store Front Staff Member
Jamba Juice
12.2023 - 09.2024
Server
Mad Pecker Brewing Co.
09.2023 - Current
Store Front Staff Member
Cinnaholic
03.2023 - 11.2023
Associate of Arts - Digital Media
Northwest Vista College
High School Diploma -
Communication Arts High School
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