Seasoned Residential Mental Health Worker/Lead Medication Technician with a proven track record at Psynergy Programs Inc. Expert in medication administration and empathy development, enhancing patient recovery . Skilled in nonviolent restraint and creating positive, therapeutic environments. Adept at leveraging life skills coaching and recovery planning to support client success. Monitoring clients for safety of facility.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Mental Health Worker/Lead Medication Technician
Psynergy programs inc
Sacramento
03.2022 - Current
Provided transportation for appointments or recreational outings when necessary.Participated in multidisciplinary team meetings to discuss client cases and provide updates on progress.Tracked incident reports related to resident behavior incidents for further evaluation.Enhanced and devised treatment strategies to promote continued progress.Enhanced counseling services with multifaceted approach incorporating multiple disciplines.Organized weekly staff meetings to review resident progress reports and coordinate care plans.Gathered and researched information about community mental health needs or resources used in conjunction with therapy.Provided support for individuals struggling with substance abuse in conjunction with mental health issues.Observed changes in behavior patterns or symptoms of distress among residents.Assisted in the coordination of aftercare plans to ensure continuity of care post-discharge.Encouraged clients to express feelings and discuss happenings in life to help client develop insight into themselves and relationships.Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.Administered medications as prescribed and monitored for side effects.pActively listened to clients' concerns without judgment or criticism, providing empathy and understanding during difficult times.Modified treatment activities or approaches as needed to comply with changes in clients' status.Helped identify potential triggers that may result in behavioral outbursts or anxiety attacks.Created client treatment plans based on assessments and goals.Maintained accurate records of client progress in accordance with agency standards.Provided therapeutic interventions and crisis management to clients with mental health issues.Monitored medications and ensured that clients took prescribed doses on schedule.Monitored patient progress and updated treatment plans in collaboration with psychiatrists.Responded quickly to emergency situations involving aggressive behaviors from residents.Reviewed records to evaluate mental or physical condition of client or patient.Prepared and maintained required treatment records and reports.Documented all patient interactions, treatment plans, and progress notes in electronic health records.
Participated in multidisciplinary team meetings to discuss client cases and provide updates on progress.
Tracked incident reports related to resident behavior incidents for further evaluation.
Enhanced and devised treatment strategies to promote continued progress.
Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
Organized weekly staff meetings to review resident progress reports and coordinate care plans.
Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
Provided support for individuals struggling with substance abuse in conjunction with mental health issues.
Observed changes in behavior patterns or symptoms of distress among residents.
Assisted in the coordination of aftercare plans to ensure continuity of care post-discharge.
Encouraged clients to express feelings and discuss happenings in life to help client develop insight into themselves and relationships.
Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
Administered medications as prescribed and monitored for side effects.p
Actively listened to clients' concerns without judgment or criticism, providing empathy and understanding during difficult times.
Adhered to HIPAA confidentiality requirements by safeguarding files.
Maintained accurate records of client progress using electronic medical records software.
Modified treatment activities or approaches as needed to comply with changes in clients' status.
Helped identify potential triggers that may result in behavioral outbursts or anxiety attacks.
Created client treatment plans based on assessments and goals.
Maintained accurate records of client progress in accordance with agency standards.
Provided therapeutic interventions and crisis management to clients with mental health issues.
Monitored medications and ensured that clients took prescribed doses on schedule.
Monitored patient progress and updated treatment plans in collaboration with psychiatrists.
Responded quickly to emergency situations involving aggressive behaviors from residents.
Reviewed records to evaluate mental or physical condition of client or patient.
Prepared and maintained required treatment records and reports.
Documented all patient interactions, treatment plans, and progress notes in electronic health records.
Advocated for patients' rights and access to necessary health care services.
Monitored, evaluated and recorded client progress with respect to treatment goals.
Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.
Assisted in updating patient care plans with medication changes and observations.
Obtained, recorded and reported patient vital signs for medication administration.
Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
Provided crisis intervention services in emergency situations.
Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Administered medications as prescribed and monitored for side effects.
Sought out quality jobs for individuals and matched with employers for successful employment.
Medication Technician/Caregiver
Brookdale Assisted Living
Folsom
11.2021 - 07.2023
Utilized electronic health record systems for entering medication orders and patient information.
Complied with applicable laws governing drug distribution practices.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Reminded patients to take prescribed medications or nutritional supplements.
Leveraged medication expertise to accurately enter medications and supplies into computer system.
Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
Obtained, recorded and reported patient vital signs for medication administration.
Assisted in updating patient care plans with medication changes and observations.
Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
Promoted clean and sanitary environment by maintaining department equipment.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Assisted patients with activities of daily living, including medication reminders.
Ensured that all prescribed medications were taken as ordered by physician.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
Developed and maintained positive relationships with patients, families, and healthcare providers.
Verified expiration dates on all medications prior to dispensing them.
Observed and reported any changes in patient condition or behavior associated with medications.
Conducted monthly audits of controlled substances inventory logs.
Maintained clean and well-organized environment for client happiness and safety.
Instructed family members on how to provide bedside care.
Helped clients get in and out of beds and wheelchairs.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Laundered clothing and bedding to prevent infection.
Participated in team meetings regarding client progress or concerns raised by family members.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Worked closely with clinical staff to support therapeutic and behavioral plans.
Supported bathing, dressing and personal care needs.
Assisted clients with maintaining good personal hygiene.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Administered prescribed medications on a timely basis following care plan instructions.
Reported concerns to nurse supervisor to promote optimal care.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Monitored vital signs, including blood pressure, temperature and pulse rate.
Mental Health Technician
Heritage oaks hospital (agency)
Sacramento, CA
06.2017 - 08.2021
Developed positive relationships with patients while maintaining professional boundaries.Supervised visitors entering the facility according to established security protocols.Established trusting relationships with clients by demonstrating empathy and understanding towards them.Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.Encouraged positive behaviors through rewards systems when appropriate.Ensured a safe and secure environment for patients, adhering to facility safety protocols.Assisted psychiatrists in working with patients to rehabilitate for community reintegration.Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.0Facilitated group therapy sessions under supervision of a mental health professional.Assisted in the development of individualized treatment plans for patients.Supervised visitors entering the facility according to established security protocols.Established trusting relationships with clients by demonstrating empathy and understanding towards them.Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.Encouraged positive behaviors through rewards systems when appropriate.Ensured a safe and secure environment for patients, adhering to facility safety protocols.Assisted psychiatrists in working with patients to rehabilitate for community reintegration.Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.Facilitated group therapy sessions, providing a supportive environment for patient interaction.Supported clients in developing daily living skills such as budgeting money or time management.0Maintained accurate records regarding treatments provided, medication administration and patient progress notes.Assisted in developing and implementing treatment plans for patients with various mental health disorders.Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.0Facilitated group therapy sessions under supervision of a mental health professional.Assisted in the development of individualized treatment plans for patients.
Accompanied patients to medical and counseling appointments.
Implemented stress-reduction techniques to promote patient relaxation and well-being.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Assisted in transporting clients to appointments outside the facility when necessary.
Provided education about mental illness symptoms and causes to family members of patients.
Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Tracked client movement on and off unit by documenting times and destinations.
Documented patient interactions in compliance with HIPAA requirements
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
Restrained violent or suicidal patients using approved verbal or physical techniques.
Maintained detailed records of patient progress and treatment outcomes.
Aided patients in performing activities of daily living.
Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
Supervised visitors entering the facility according to established security protocols.
Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Maintained accurate records of patient progress and treatment plans.
Monitored patient behaviors and reported significant changes to supervising mental health professionals.
Utilized de-escalation techniques to manage and prevent patient crises effectively.
Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
Maintained accurate and detailed records of patient care, condition, progress, and concerns.
Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Tracked and replenished inventory of therapeutic supplies and materials.
Instructed new employees on protocols to use when interacting with psychiatric patients.
Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
Encouraged positive behaviors through rewards systems when appropriate.
Ensured a safe and secure environment for patients, adhering to facility safety protocols.
Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Facilitated group therapy sessions, providing a supportive environment for patient interaction.
Supported clients in developing daily living skills such as budgeting money or time management.0
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Assisted in developing and implementing treatment plans for patients with various mental health disorders.
Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.0
Facilitated group therapy sessions under supervision of a mental health professional.
Assisted in the development of individualized treatment plans for patients.
Sought out quality jobs for individuals and matched with employers for successful employment.
Personal Caregiver
Caregiver
Pittsburg, CA
02.2017 - 07.2021
Developed positive relationships with patients while maintaining professional boundaries.
Supervised visitors entering the facility according to established security protocols.
Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
Encouraged positive behaviors through rewards systems when appropriate.
Ensured a safe and secure environment for patients, adhering to facility safety protocols.
Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Assisted in the development of individualized treatment plans for patients.
Recorded patients' health metrics using thermometers or blood pressure gauges.
Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
Facilitated group therapy sessions under supervision of a mental health professional.
Assisted in developing and implementing treatment plans for patients with various mental health disorders.
Facilitated group therapy sessions, providing a supportive environment for patient interaction.
Led individual and group therapy supporting prescribed procedures.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Restrained violent or suicidal patients using approved verbal or physical techniques.
Maintained detailed records of patient progress and treatment outcomes.
Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
Aided patients in performing activities of daily living.
Supported clients in developing daily living skills such as budgeting money or time management.
Employed motivational interviewing techniques to encourage patient engagement in treatment.
Accompanied patients to medical and counseling appointments.
Supported patients in developing life skills and independence through targeted interventions.
Conducted intake interviews to assess patient needs and determine appropriate care plans.
Coordinated with external agencies to facilitate community-based support for patients.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Assisted in transporting clients to appointments outside the facility when necessary.
Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Tracked client movement on and off unit by documenting times and destinations.
Documented patient interactions in compliance with HIPAA requirements.
Advocated for patient rights and provided guidance on navigating mental health systems.
Monitored patient behaviors and reported significant changes to supervising mental health professionals.
Utilized de-escalation techniques to manage and prevent patient crises effectively.
Contacted patients' relatives to coordinate family visits and conferences.
Maintained accurate and detailed records of patient care, condition, progress, and concerns.
Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
Influenced patients' behavior with interaction, counseling or instruction.
Office Manager
Badger Welder Repairs
Richmond, CA
06.2016 - 01.2020
Provided complete meeting support, including materials preparation and notes or minute taking.
Arranged corporate and office conferences for company employees and guests.
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Aggregated and analyzed data related to administrative costs to prepare bi weekly budgets for corporate-level management.
Completed bi-weekly payroll for 13 employees.
Produced high-quality documents, spreadsheets for internal and customer-facing needs using microsoft works.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Improved office operations by automating client correspondence, record tracking and data communications.
Created and finalized contracts for welding equipment deals with customers.
Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Solved problems timely and effectively, ensuring customer satisfaction.
Leveraged advanced skills and training to support operational needs of multiple departments.
Prepared vendor invoices and processed incoming payments.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
Designed marketing brochures and wrote website copy.
Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Recruited, hired, trained and supervised staff of 13 ] and implemented mentoring program that offered positive employee engagement.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
Developed manual providing information on community resources across county available to families and children.
Sourced vendors for special project needs and negotiated contracts.
Adhered to established guidelines to increase profits and collect supplier payments.
Met challenging quotas for productivity and accuracy of work.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Developed standard operating procedures for all administrative employees.
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Received, screened and routed incoming calls.
Employed interpersonal communication when leading cross-divisional teams.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Constructed new payment systems for online orders to optimize website shopping and boost sales.
Maintained computer and physical filing systems.
Increased team productivity by reorganizing office supplies and protocols.
Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
Organized and managed program development from conception through successful execution.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Recruited and hired qualified candidates for vacant and new positions.
Coordinated special projects and managed schedules.
Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Caregiver
Home Caregivers
Rio Linda, CA
07.2015 - 06.2017
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Conferred with [Job title] to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Built strong relationships with clients to deliver emotional support and companionship.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Shopped for groceries regularly in order to keep house stocked with necessities.
Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Helped clients manage money, pay bills and shop for groceries or personal items.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Determined specific needs and provided most appropriate level of services for patient well-being.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Provided safe mobility support to help patients move around personal and public spaces.
Worked to improve and enhance patient lives through effective and compassionate care.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Maintained clean, safe and well-organized patient environment.
Administered medication as directed by physician.
Mental Health Technician
American River mental health care home
Sacramento, CA
09.2016 - 07.2021
Monitored patient behaviors and reported significant changes to supervising mental health professionals.
Conducted hypodermic injections following hospital procedures.
Actively participated in continuing education programs related to mental health care delivery.
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Documented patient interactions in compliance with HIPAA requirements.
Recorded patients' health metrics using thermometers or blood pressure gauges.
Aided patients in performing activities of daily living.
Utilized de-escalation techniques to manage and prevent patient crises effectively.
Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Implemented stress-reduction techniques to promote patient relaxation and well-being.
Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Restrained violent or suicidal patients using approved verbal or physical techniques.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Supported clients in developing daily living skills such as budgeting money or time management.
Influenced patients' behavior with interaction, counseling or instruction.
Assisted in developing and implementing treatment plans for patients with various mental health disorders.
Instructed new employees on protocols to use when interacting with psychiatric patients.
Ensured a safe and secure environment for patients, adhering to facility safety protocols.
Administered oral medications following physician's prescriptions and instructions.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Administered medications as prescribed, ensuring adherence to treatment protocols.
Tracked and replenished inventory of therapeutic supplies and materials.
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Education
High School Diploma -
John F Kennedy
Sacramento, CA
2 2002
No Degree - Psychology
University of Phoenix
Skills
Life skills coaching
Activity coordination
Recovery planning
Social skills training
Autism spectrum
Relapse prevention
Nonviolent restraint
Medication monitoring
Empathy development
Suicide prevention
Person-centered approach
Individual counseling
Family support
Positive reinforcement
Boundaries establishment
De-escalation techniques
Peer support
Client confidentiality
Discharge planning
Anger management
Mental health support
Residential environment
Charting and clinical documentation
Mental status evaluation
Family support and assistance
Patient advocacy
Bipolar disorder care
Recovery support
Anxiety management
Data confidentiality
Behavior management
Grief counseling
Emotional regulation techniques
Patient safety management
Medication administration
Resident support
Emergency response
Walking rounds
Vital signs monitoring
Medication storage
Regulatory compliance
Records updating
Condition tracking
Medical records management
Stress reduction techniques
Clinical documentation
Psychiatric medication
Privacy and confidentiality
Safety management
Drug interaction awareness
Distribution recordkeeping
Certification
I am cpi training and have my cpr /first aid certification as well
references
Will give upon request
Timeline
Residential Mental Health Worker/Lead Medication Technician
Manager of Conferences at National Association of Therapeutic Schools & Programs (NATSAP)Manager of Conferences at National Association of Therapeutic Schools & Programs (NATSAP)