Tasia Owens
Hampton,VA
Summary
Organized, dedicated, and ambitious professional with a keen eye for detail and a strong desire for continuous growth. Collaborative mindset to work closely with seasoned attorneys, utilizing eight years of court experience to contribute to office success. Seeking a challenging role as a legal assistant to apply skills and passion for the legal field.
Overview
9
9
years of professional experience
Work History
Sales Associate
Macy's Department Store
- Maintain a clean and organized work environment
- Operate cash registers to conduct sales transactions, process routine returns and buybacks as appropriate
- Develop and maintain professional relationships with employees and other organizations
- Prepare sales contracts and accept payment via cash, check and credit card
- Demonstrate working knowledge of product information and availability
- Ensure merchandise is well stocked and easily accessible
- Prioritized work with minimal supervision
- Knowledge of and adhere to loss prevention and inventory control and compliance procedures
- Knowledge of current promotional sales
- Responsible for achieving personal sales goals and Star Reward goals
- Handled customer complaints and questions with tact, diplomacy and in a confident manner.
Sales Associate
Heaven & Earth
- Complete point-of-sale opening and closing procedures, balancing all tenders in cash register and credit card systems
- Administer daily assignments and implement operational policies
- Receive, compile and organize information for the preparation of documents, reports, and correspondence as assigned
- Applied verbal or written communication according to demands at hand
- Alert customers of upcoming sales events
- Maintain selling floor presentations while restocking as required
- Communicate effectively with customers by proactive listening and effective questioning.
Deputy Clerk
York County Juvenile & Domestic Relations District Court
10.2016 - Current
- Prepare detailed court documents in accordance with established guidelines
- Prepared outgoing mail and correspondence, including e-mails and faxes. Opened and routed mail while attaching proper files to relevant correspondence.
- Demonstrate expertise in professional legal office systems, practices, and administration.
- Ensure all required files were present and all necessary documents were in each file for court preparation
- Support Judge in court proceedings by coordinating future hearing dates and times.
- Process custody, visitation, child support and protective order petitions and schedule hearings accordingly.
- Process adult criminal warrants and juvenile criminal petitions and schedule hearings accordingly.
- Assist customers with their inquiries and requests.
- Assess fines and costs using the Financial Accounting System (FAS).
- Receipt payments using FAS.
- Answer telephone calls with courtesy and promptness.
- Review forms, data, and information to ensure adherence to policies and procedures.
- Utilize comprehensive understanding of current statutes, legal practices, and the Court's 'Administrative Policies and Procedures' to consistently apply them.
- Ensure case information is accurately and timely entered into the case management system (JCMS) and other required court software.
- Maintains confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Administrative Assistant
Area Wide Protective Inc.
07.2015 - 10.2016
- Prepared outgoing mail and correspondence, including e-mails and faxes, while also opening and routing all mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Facilitated timely completion of tasks by assigning work orders to designated crews.
- Managed inventory and replenished supplies for support operations.
- Entered labor, equipment, and work order comments into system database.
Education
No Degree - BS Criminal Justice
Liberty University
Lynchburg, VA05.2027
High School Diploma -
Hampton Christian Academy
Hampton, VA06.2010
Skills
- Legal & Judicial Knowledge
- Ability to Multi-task/ Time Management/ Prioritize Workload
- Computer Skills Knowledge
- General Office Skills & Procedures
- Report Preparation/ Written Correspondence
- Excellent Customer Service Skills/ Teamwork
- Case Management Skills
- 60 WPM with 100% Accuracy
- Excellent Oral, Written and Organization Skills
- Microsoft Proficient (Word, Excel, Power Point)
- Problem-solving skills
- Time Management
Contactinformation
- (757) 818-3727, tasia.owens@hotmail.com
Personalinformation
- 100 Cheswick Cir. Apt L, Yorktown, VA, 23693
- 26 Pelican Shores Dr., Hampton, VA, 23666
Timeline
Deputy Clerk
York County Juvenile & Domestic Relations District Court
10.2016 - Current
Administrative Assistant
Area Wide Protective Inc.
07.2015 - 10.2016
Sales Associate
Macy's Department Store
Sales Associate
Heaven & Earth
No Degree - BS Criminal Justice
Liberty University
High School Diploma -
Hampton Christian Academy
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