Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tasia Phillips

Brooklyn,NY

Summary

Security Operations Supervisor with a proven track record at Westhab Inc, excelling in performance monitoring and team training. Enhanced productivity through effective task delegation and streamlined processes, achieving significant operational efficiency. Skilled in human resources and fostering a positive work environment, resulting in reduced employee turnover and improved team morale.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Westhab Inc
11.2024 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
  • Optimized delivery schedules to enhance customer satisfaction with timely order fulfillment.
  • Spearheaded task force to address and resolve recurring operational bottlenecks, significantly improving process efficiency.
  • Ensured compliance with industry regulations and standards, maintaining company's reputation and avoiding penalties.
  • Developed and implemented training program for new hires, accelerating their time to full productivity.

Security Supervisor

Allied Universal Security Services
11.2016 - Current
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
  • Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
  • Developed and implemented strategies to prevent and respond to security incidents.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Collaborated with management to develop security policies and procedures.
  • Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
  • Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.

Security Supervisor

Arrow Security Corp.
06.2024 - 02.2025
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
  • Developed and implemented strategies to prevent and respond to security incidents.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Collaborated with management to develop security policies and procedures.
  • Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.

Education

Bachelor of Arts - Counseling Psychology

University of Phoenix
Tempe
06-2026

GED -

Adult Learning Center
475 Nostrand Ave
06-2024

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Management
  • Scheduling coordination
  • Human resources

Certification

Certificates:F02

F80

Timeline

Operations Supervisor

Westhab Inc
11.2024 - Current

Security Supervisor

Arrow Security Corp.
06.2024 - 02.2025

Security Supervisor

Allied Universal Security Services
11.2016 - Current

Bachelor of Arts - Counseling Psychology

University of Phoenix

GED -

Adult Learning Center

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Tasia Phillips