Tasia Willis
Covington,GA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bar Waiter
Deja Vu Showgirls
2023.02 - 2024.01
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations
- Increased bar revenue by upselling premium beverages and promoting special offers
- Communicated with guests to record orders and assess needs
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed
- Collaborated with bartenders to prepare and serve high-quality cocktails and mixed drinks
- Developed strong rapport with regular patrons, fostering a welcoming atmosphere that encouraged repeat business
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction
- Assisted in event planning efforts for private parties or special occasions held at the bar venue.
Waitress
Odyssey Sports & Fantasy Bar
2018.01 - 2023.01
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Streamlined order processing for increased efficiency through clear communication with kitchen staff
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
Northern High School
MI, MI06.2004
Skills
- Front-of-house display creation
- Wine Pairings
- High-volume dining
- Beverage Preparation
- Service prioritization
- Bill computation
Languages
English
Timeline
Bar Waiter
Deja Vu Showgirls
2023.02 - 2024.01
Waitress
Odyssey Sports & Fantasy Bar
2018.01 - 2023.01
High School Diploma -
Northern High School
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