Tasiea Stumon
Shreveport,LA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Conscientious Healthcare professional offering over 8-9 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant/ Phlebotomist
Willis Knighton Medical Center
Shreveport, Louisiana
06.2023 - Current
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
- Provided guidance and support to laboratory personnel.
- Verified proper storage and transportation of specimens to laboratories.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Participated in quality assurance and competency assessment initiatives.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Taught patients about medications, procedures, and care plan instructions.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Lead Certified Medical Assistant-Phlebotomy
Ochsner/LSUHSC St. Vincent Primary Care and Internal Medicine
Shreveport, LA
02.2019 - 06.2023
- Participated actively in staff meetings or trainings aimed at improving personal skills development or addressing departmental goals objectives.
- Aided physicians in diagnostic tests or treatments, providing essential support that contributed towards successful outcomes for patients.
- Ensured optimal inventory levels were maintained by monitoring supplies usage and submitting replenishment orders as needed.
- Improved patient satisfaction by providing exceptional care and attention to their needs during medical appointments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Measured patient spirometry.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Promoted a positive work environment among colleagues with open communication and teamwork-focused approach to daily responsibilities.
- Streamlined administrative tasks for increased efficiency by maintaining accurate patient records and scheduling appointments promptly.
- Supported physicians in delivering quality care through attentive preparation, assistance during examinations, and prompt follow-up on test results.
- Assisted in the implementation of new policies or procedures within the clinic, leading to enhanced workflows and better overall results.
- Exemplified professionalism at all times when interacting with patients, families, colleagues, or superiors within the healthcare setting.
Certified Medical Assistant/Phlebotomy
Ochsner Internal Medicine/St Vincent Primary Care
Shreveport, Louisiana
2 2020 - 6 2023
- Former Nationally Certified Medical Assistant in the St
- Vincent Primary Care/Phlebotomy Internal Medicine/St Vincent Primary Care department
- Monday-Friday 40 hour a weekly
- In this role I Assistant the Supervisor with clinic Operations
- Responsibilities are as follow; Medical front office, Registration, answering incoming calls, also making out going calls, calling to verify and confirm appointments also reminder phone calls and post visit calls
- Print to Faxing, scanning and emailing reviewing charts
- Scheduling and canceling appointments
- Prior authorization, and clinc referrals
- Performing Quality Assurance collaborating with team members as well as other departments
- Act as and advocate for the Patient
- Communicating abnormal findings and entering all information into the Electronic Heath Records
- I am also the phlebotomist
- Certified Links operator, Ordering and Stocking all medications and Vaccinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Implemented care and efficiency improvements to support and enhance office operations.
- Oriented and trained new staff on proper procedures and policies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Completed EKGs and other tests based on patient presentation in office.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient spirometry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant
Foot Specialists of Shreveport
Shreveport, Louisiana
02.2018 - 02.2020
- I was a former Medical Assistant that worked under four podiatrists
- I'm Experienced in x-ray of t foot and ankle, vital signs, and giving injections
- Rooming and interviewing patients, also pre-authorization for surgeries, scheduled surgery, MRI, and Labs
- Coding and billing while working at Foot specialist of Shreveport.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Empowered patients through education on self-management techniques for chronic conditions.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
In-School Suspension Teacher
Bossier Parish School Board
Bossier City, Louisiana
03.2006 - 03.2018
- Teach students according to curriculum grade requirements
- Assist students one on one to help on troubled subjects
- Advocate for the students grades 4th through 12th.
- Participated in ongoing professional development related to effective disciplinary strategies, applying new knowledge to enhance program outcomes for suspended students.
- Facilitated open communication between suspended students and their regular teachers, maintaining strong relationships despite temporary separation from the classroom.
- Contributed to a reduction in overall suspension rates by promoting alternative disciplinary measures and advocating for a restorative approach to student behavior management.
- Developed tailored interventions for students at risk of multiple suspensions, increasing their chances of remaining in school and succeeding academically.
- Assisted administration in reviewing suspension cases, making recommendations for further action when necessary.
- Served as a liaison between suspended students and support staff, ensuring that all necessary resources were accessible during the suspension period.
- Enhanced classroom management by implementing effective disciplinary strategies for in-school suspension students.
- Maintained detailed records of all suspension incidents, providing administrators with accurate data for tracking trends and evaluating program effectiveness.
- Increased consistency in disciplinary practices across the school by collaborating with colleagues on developing shared expectations for student behavior.
- Empowered suspended students to take responsibility for their actions by guiding them through self-reflection exercises aimed at identifying areas for improvement.
- Collaborated with teachers to ensure continuity of learning for suspended students, minimizing disruption to their educational progress.
- Improved student accountability by regularly monitoring and documenting progress during suspension periods.
- Evaluated the effectiveness of in-school suspension practices regularly, adjusting approaches as needed to better support student learning and growth.
- Coordinated efforts with other school staff members to provide comprehensive support services for suspended students, including tutoring, counseling, or mentorship as needed.
- Reduced repeat offenses by establishing clear expectations and consequences for student behavior.
- Provided emotional support to suspended students, helping them navigate challenging situations both inside and outside the classroom.
Education
Associates of Allied Health in Medical Assisting - Register Certified Medical Assistant.
Virginia College
Bossier City, LA 01.2016 - 09.2016
No Degree - Nursing
Louisiana State University Shreveport of Nursing
Shreveport, LA 02.2021 - 02.2022
Skills
Administering Injections (7 years)
Adult/Pediatric Vital Signs (7 years)
Electronic Medical Record System (7 years)
Patient Care Tech (7 years)
Scheduling And Registration (7 years)
Billing and Coding (6 years)
Point Of Care Testing (Covid, Flu, Strep, RSV, Hemoglobin A1c, Urinalysis, Pregnancy, Hemoglobin and Glucose) (6 years)
Phlebotomy (7 years)
EKG (7 years)
Electronic Health Record (7 years)
CPR BLS Certified (7 years)
Administrative Assistant front office, Type 75 to 80 words a minute Very advanced in Microsoft Word, Google Doc, Power Point (7 years)
Links-Trained and Certified (1 year)
Clinical Leadership
Vital signs monitoring
Medical billing knowledge
Critical thinking abilities
Documentation accuracy
Healthcare Industry Knowledge
Sterilization techniques
Patient Care Coordination
Team Supervision
Collaboration and Teamwork
Staff Training and Development
Continuous Learning Attitude
Appointment Scheduling
Immunization Administration
Professionalism and Ethics
Cultural Competency
Insurance Verification
Patient Registration
First Aid and CPR Certification
Medical Office Management
Diagnostic Testing Assistance
Medical coding familiarity
HIPAA Compliance Expertise
Customer Service
Patient Management
Patient-focused care
Direct Patient Care
Maintaining confidentiality
Data Entry
Lab equipment calibration
First Aid
Patient Assessments
Clinical Documentation
Family Education
Patient Feeding
Payment Collection
Patient Relations
Reliable team player
Compassionate caregiver
Patient Flow Management
Companionship and emotional support
Adaptable
Case Management
Customer Relationship Management (CRM)
Compassionate
Specimens collection and processing
Medical Records Management
Lab Equipment Operation
Procedure Assistance
Chronic Disease Management
Electronic Medical Records
Phlebotomy
Trustworthy companion
Inventory Management
Dementia and Alzheimer's knowledge
Medical Procedures
Sterile technique
Medical Equipment Operation
Medical billing and coding
Medical Transcription
CPR
Equipment Sterilization
Electronic Health Records
Tube feedings and medications familiarity
Simple dressings
Diagnostic Procedures
Patient bathing
Insurance Claims
Knowledge of EKG rhythm interpretation
Complex Problem-Solving
Patient Scheduling
Appointment Setting
Feeding assistance expert
Hospice Care
Emergency Room Procedures
Laboratory maintenance
Wound care specialist
Professional Bedside Manner
Medical office administration
Medical terminology knowledge
OB/GYN procedures
Emergency procedures understanding
Valid Louisiana driver's license
EMR / EHR
Medical terminology in english
Monitoring patient progress
Inventory and supply management
Needs assessments
Medical Billing
Patient documentation
Medical Terminology
HIPAA Compliance
[Type] coding
Secondaryemail
tstumon84@gmail.com
Primarymobile
318-936-0301
Secondarymobile
318-286-8179
Military Service
United States Army, 4013th Gasrrison Support Unit, E3
Personal Information
Date of Birth: 11/28/1984
Certification
RMA - Registered Medical Assistant
Timeline
Certified Medical Assistant/ Phlebotomist
Willis Knighton Medical Center
06.2023 - Current
No Degree - Nursing
Louisiana State University Shreveport of Nursing
02.2021 - 02.2022
Lead Certified Medical Assistant-Phlebotomy
Ochsner/LSUHSC St. Vincent Primary Care and Internal Medicine
02.2019 - 06.2023
Medical Assistant
Foot Specialists of Shreveport
02.2018 - 02.2020
RMA - Registered Medical Assistant
09-2016
Associates of Allied Health in Medical Assisting - Register Certified Medical Assistant.
Virginia College
01.2016 - 09.2016
In-School Suspension Teacher
Bossier Parish School Board
03.2006 - 03.2018
Certified Medical Assistant/Phlebotomy
Ochsner Internal Medicine/St Vincent Primary Care
2 2020 - 6 2023
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