Tasjha Dixon
Kansas City,KS
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
18
18
years of professional experience
Work History
Intake Specialist
MO Department of Mental Health
12.2019 - 11.2023
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
Children's Mental Health Case Manager
Wyandot Center for Community Behavioral Healthcare
07.2017 - 10.2019
- Collaborated with interdisciplinary teams to better serve clients and enhance the depth and scope of supporting youth and their families.
- Facilitated in-home visits to work in tandem with youth and their families on access to resources/services, on-call crisis deescalation interventions, and documentation of weekly written reports for each case.
- Promoted a culture of self-care among colleagues and clients emphasizing the importance of maintaining personal wellbeing to provide optimal support to service providers and clients.
- Facilitated therapeutically-focused group sessions fostering a supportive environment for clients to share experiences and gain knowledge of coping strategies.
Recovery Room Teacher
Kansas City Kansas Public School District
09.2013 - 02.2019
- Assist and support teachers with students displaying disruptive behaviors in the learning environment
- Build relationships with students to aid them in changing their behaviors
- Collaborate with staff to makes plans for students academically and behavioral
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Led professional development workshops for peers on effective classroom management techniques.
Shelter Case Manager
Rose Brooks Center
06.2010 - 08.2012
- Conducted weekly one-on-one case management meetings with clients residing in domestic violence shelter
- Maintained a caseload of between 10 to 20 clients and kept accurate documentation of client records
- Provided safety planning, assisted women with personal as well as professional goal-planning, and helped access a variety of community resources
Early Head Start Family Support Advocate
State of Kansas-The University of Kansas Hospital
05.2008 - 06.2010
- Provided child development education as well as completed regular assessments to determine whether statistically high-risk children were developing as normal
- Transported children to regular pediatric appointments, scheduled appointments for clients and collaborated with medical and child development specialists for referrals for specialized services for children with special needs
- Performed duties as a mandated reporter regarding suspected child abuse and neglect and conducted reporting when necessary to ensure safety
Bridge S.P.A.N Advocate/Shelter Case Manager
Friends of Yates/Joyce Williams Center
01.2006 - 04.2008
- Worked within the Providence Medical Center and was called/paged when a woman self-identified to her medical provider that she is a victim of Domestic Violence
- Conducted initial interview intake with clients in the hospital receiving treatment due to injuries sustained as a result of an abusive relationship
- Provided Domestic Violence education to all new hospital staff at monthly new employee orientation
Education
Master of Arts - Creative Writing
Naropa University
Boulder, CO08-2025
Registered Certified Yoga Instructor/Teacher -
KC Fitness Link
Kansas City, KS09-2015
Bachelor of Arts - Sociology, Women and Gender studies
University of Missouri – Kansas City
Kansas City, MO05.2006
Associate of Science - Computer and Information Technology
Kansas City Kansas Community College
Kansas City, KS05.2003
Information Systems Operator/Analyst -
United States Army
07.2001
Skills
- Data entry
- Intake assessment
- Compassionate communication
- Critical thinking skills
- Records maintenance
- Cross-cultural sensitivity
- Eligibility review
- Empathic communication
- Active listening
Qualificationsummary
- Bachelor of Arts, Sociology, Women and Gender studies, UMKC, 05/01/06
- Worked in social work field for the past 10 years.
- Creative, Pragmatic, Proactive problem-solver, Punctual, Responsible, Fast and eager learner, Organized, Great attention to detail, Demonstrated time management skills, Strong research skills, Conflict mediation, Negotiation skills, Dynamic oral, written, interpersonal, and presentation skills, Energetic team member, PC proficient
Timeline
Intake Specialist
MO Department of Mental Health
12.2019 - 11.2023
Children's Mental Health Case Manager
Wyandot Center for Community Behavioral Healthcare
07.2017 - 10.2019
Recovery Room Teacher
Kansas City Kansas Public School District
09.2013 - 02.2019
Shelter Case Manager
Rose Brooks Center
06.2010 - 08.2012
Early Head Start Family Support Advocate
State of Kansas-The University of Kansas Hospital
05.2008 - 06.2010
Bridge S.P.A.N Advocate/Shelter Case Manager
Friends of Yates/Joyce Williams Center
01.2006 - 04.2008
Bachelor of Arts - Sociology, Women and Gender studies
University of Missouri – Kansas City
Associate of Science - Computer and Information Technology
Kansas City Kansas Community College
Information Systems Operator/Analyst -
United States Army
Master of Arts - Creative Writing
Naropa University
Registered Certified Yoga Instructor/Teacher -
KC Fitness Link
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