Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasjma Duffie

NICHOLASVILLE,KY

Summary

Ambitious, results-driven Social Work practitioner seeking admission to the Master of Science in Strategic Human Resource Management and Analytics program.

Overview

5
5
years of professional experience

Work History

Caregiver

Allied Adult Daycare
03.2024 - Current
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Telecommunications Operator

CHI Saint Joseph Health
10.2019 - 03.2024
  • Directed incoming calls to internal personnel and departments, routing them to the best-qualified department
  • Maintained up-to-date knowledge of emergency call procedures
  • Managed telephone switchboard personnel and routed internal and external calls to provide quick connection
  • Supported customers by efficiently managing hundreds of daily calls while maintaining professionalism and an upbeat tone
  • Connected callers with appropriate professionals, departments, or businesses.

Education

Master of Social Work - Social Work

University of Kentucky
Lexington, Kentucky
05.2023

Bachelor of Social Work - Social Work

University of Kentucky
Lexington, Kentucky
05.2022

Skills

  • Detail oriented
  • Well-versed in helping individuals, groups, and families
  • Computer proficiency skills
  • Time management skills
  • Customer service skills

Timeline

Caregiver

Allied Adult Daycare
03.2024 - Current

Telecommunications Operator

CHI Saint Joseph Health
10.2019 - 03.2024

Master of Social Work - Social Work

University of Kentucky

Bachelor of Social Work - Social Work

University of Kentucky
Tasjma Duffie