Ambitious, results-driven Social Work practitioner seeking admission to the Master of Science in Strategic Human Resource Management and Analytics program.
Overview
5
5
years of professional experience
Work History
Caregiver
Allied Adult Daycare
03.2024 - Current
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted clients with activities of daily living, promoting independence and quality of life.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Telecommunications Operator
CHI Saint Joseph Health
10.2019 - 03.2024
Directed incoming calls to internal personnel and departments, routing them to the best-qualified department
Maintained up-to-date knowledge of emergency call procedures
Managed telephone switchboard personnel and routed internal and external calls to provide quick connection
Supported customers by efficiently managing hundreds of daily calls while maintaining professionalism and an upbeat tone
Connected callers with appropriate professionals, departments, or businesses.
Education
Master of Social Work - Social Work
University of Kentucky
Lexington, Kentucky
05.2023
Bachelor of Social Work - Social Work
University of Kentucky
Lexington, Kentucky
05.2022
Skills
Detail oriented
Well-versed in helping individuals, groups, and families
Computer proficiency skills
Time management skills
Customer service skills
Timeline
Caregiver
Allied Adult Daycare
03.2024 - Current
Telecommunications Operator
CHI Saint Joseph Health
10.2019 - 03.2024
Master of Social Work - Social Work
University of Kentucky
Bachelor of Social Work - Social Work
University of Kentucky
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