Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tasman Bourke

Tracy,CA

Summary

Dynamic professional with a proven track record at Hugo Boss, adept in customer service and conflict resolution. Excelled in cultivating client relationships and enhancing sales through strategic problem-solving and keen surveillance skills. Demonstrated exceptional teamwork and collaboration, contributing significantly to store success and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Sales Associate

Hugo Boss
Livermore , CA
12.2023 - Current
  • Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group, and general problem-solving.
  • Achieve positive results in personal sales by focusing on relationship selling, building a client base, and offering exemplary customer service.
  • Maintain an awareness of all product knowledge information, various lines, merchandise promotions, and advertisements.
  • Cultivate a relationship with the community via personal involvement, PR events, and advertising opportunities.
  • Accurately and efficiently complete all sales transactions, and maintain proper cash and media accountabilities at POS registers.
  • Assist in merchandising, display maintenance, and store housekeeping.
  • Adhere to and execute all Company policies, procedures, and practices, including signing, pricing, and loss prevention.

Security Guard

Allied Universal Security Services
Lathrop , CA
04.2023 - 08.2023
  • Checked in drivers, and verified documentation. I verified drivers' licenses, trucks, and trailer numbers, ensuring all information was accurate and current.
    Maintained logs of truck arrivals and departures.
  • Monitored and Secured Premises: Conducted regular patrols to deter criminal activity and ensure safety.
    Monitored surveillance systems for suspicious activity and responded accordingly.
  • Enforced policies and regulations: ensured compliance with parking, safety, and operational rules.
    Managed truck traffic flow to avoid congestion or accidents.
  • Responded to security incidents: acted swiftly in emergencies, including accidents or medical incidents.
    Reported incidents to management or authorities as needed.
  • Provided customer service and assistance: Assisted drivers with locating services (restrooms, fuel, food).
    Resolved minor conflicts and addressed driver inquiries.
  • Maintained records and documentation: Documented incidents, security issues, and vehicle movements.
    Prepared daily logs and reports for management.
  • Controlled Access Points: Monitored entrances and verified credentials to ensure authorized access.

Team Member

Burger King
Tracy , CA
01.2021 - 06.2022
  • Greets guests with a smile while receiving orders and processing payments.
  • Prepares and packages food and drink products.
  • Responsible for maintaining the cleanliness of the restaurant at all times, including the dining room, restroom, and exterior.
  • Maintains health and safety standards in work areas.
  • Unloads and stocks inventory items as needed.
  • Prompt and regular attendance at assigned shifts.
  • Follows Burger King uniform, grooming standards, and policies.

Sales Associate

Abercrombie & Fitch
Livermore, CA
08.2021 - 03.2022
  • Deliver exceptional customer experiences through personalized service and after-sales support.
  • Cultivate and maintain strong relationships with clients to drive sales and loyalty.
  • Partner with management to achieve sales targets, and contribute to store success.
  • Develop and maintain product knowledge, including terminology associated with Jimmy Choo shoes and accessories.
  • Represent the brand as an ambassador in the community, fostering customer relationships, and promoting the brand's values.
  • Maintain visual standards, and ensure a high-quality shopping experience.
  • Fulfill key-holder responsibilities, including store opening and closing, cash handling, and financial management.

Education

Associate of Science - Dental Hygienist

Chabot College
Hayward
08-2024

High School Diploma -

Merrill F. West High School
Tracy
08-2021

Skills

  • Customer service
  • Conflict Resolution
  • Surveillance and observation
  • Attention to detail
  • Communication Skills
  • Problem Solving
  • Time management
  • Teamwork and collaboration

Timeline

Sales Associate

Hugo Boss
12.2023 - Current

Security Guard

Allied Universal Security Services
04.2023 - 08.2023

Sales Associate

Abercrombie & Fitch
08.2021 - 03.2022

Team Member

Burger King
01.2021 - 06.2022

Associate of Science - Dental Hygienist

Chabot College

High School Diploma -

Merrill F. West High School

Similar Profiles

CREATE PROFILE
Tasman Bourke