TASMIYA NASRIN
5416 Locust Street,United States
Summary
To seek and maintain full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills.Have ability to solve problems flexibility, working within a system, and making sure that customers and company are satisfied with my quality work.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Courtyard By Marriott
03.2022 - 08.2023
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered multi-line phone system and greeted callers.
- Developed and maintained positive relationships with guests for satisfaction.
Sales Associate
Express Outlet Store
01.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
BBA - Business Administration And Management
Community College of Philadelphia
Philadelphia, PA06.2025
GED -
Commonwealth Institute of Phildelphia
Philadelphia, PA11.2019
Skills
- Team Orientation
- Customer Service experience of 3 years
- Excellent Communication
- Task Prioritization
- Decision Making
- Computer Microsoft word, Excel Proficiency
- Can Speak multiple languages English, Hindi, Bengali
- Always work hard to maximize customer and company satisfaction
- Ability to work flexible schedule, including weekends
Timeline
Front Desk Agent
Courtyard By Marriott
03.2022 - 08.2023
Sales Associate
Express Outlet Store
01.2021 - 08.2022
BBA - Business Administration And Management
Community College of Philadelphia
GED -
Commonwealth Institute of Phildelphia
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